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ResProp Management

Assistant Manager - Orbit

ResProp Management, Austin, Texas, us, 78716

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ResProp Management helps people find apartment homes and builds communities. We are a multi-family property management company that serves people, community residents and owners. We got our start in 2010, have grown to over 23,000 units and we are continuing to grow daily. We owe our success to our focus on servant leadership, and our commitment to hiring top talent from the most innovative companies from both inside and outside the multifamily industry.

What You’ll Be Doing

Serve as a leader for the leasing consultants by applying creative sales strategies to motivate the team and reach occupancy goals

Maintain resident ledgers including posting rent payments, issuing charges, concessions, and final account statements

Initiate all necessary lease violations, late rent notices, and evictions as needed

Assist Property Manager with Accounting Month End

Assist with the leasing process from tour to move-in including closing the sale, completing lease documents, and inspecting apartments to ensure the residents have an excellent move-in experience

Understand the value of the property features as they relate to the prospective resident’s needs

Support occupancy and retention goals by following up with potential and current residents

Build relationships with residents through courteous and timely response to needs and concerns

Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues

Work with other teammates to plan and organize resident events

Train and develop other teammates (provide on-the-job training to leasing consultants and schedule company training)

Visually inspect/prepare the entire property (office, models, compactor, vacants, curb appeal and amenity areas) daily for cleanliness. Inspect and touch up model and vacant units. Responsible for maintaining work area and office cleanliness

Responsible for in-house bad debt collections

Assist in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed

Process resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees if applicable, and processing the disposition in accordance with established procedures and legal requirements

What You Must Have

At least one year of leasing experience in residential property management

Ability to work a varied schedule including weekends and holidays as required

Cheerful attitude and focused on customer service

Strong written and verbal communication skills

Tech savvy – able to learn/work with property management applications

Strength in Sales / Leasing / Closing / Delinquency Management / Renewal Management

What’s Nice To Have

Bachelor’s degree preferred

Bilingual English and Spanish

Benefits

Competitive salary

Medical, Dental, & Vision Benefits

401(k) retirement plan

Competitive Paid Time Off

Discounted rent at any properties owned by ResProp Management

Employment Eligibility Requirements

Applicants will be required to pass a background check, and reference check prior to their first day to verify their employment eligibility

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Other

Austin, TX $50,000.00‑$97,000.00 1 month ago

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