Overnight Admissions Coordinator Job at PrairieCare in Brooklyn Park

Join to apply for the Overnight Admissions Coordinator role at PrairieCare About Us: Join PrairieCare: Transform Lives Through Meaningful Work! Are you ready to embark on a rewarding career in psychiatric healthcare? At PrairieCare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact. We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won't just find a job—you'll discover a fulfilling career path in the mental health field. If you're eager to contribute to a mission-driven organization and help change lives for the better, we invite you to join our dedicated team at PrairieCare. Together, we can make a profound difference in the lives of those we serve! Responsibilities Connect & Assess: Review, assess, and link callers with information about our mental health services. Crisis Management: Triage crisis phone calls, assess for safety, and complete safety planning as needed. Provide county crisis resources to those in need. Screen & Schedule: Complete Mental Health Screens over the phone and schedule Admission Diagnostic Assessments and intake appointments for both program and outpatient clinic services. Referral Coordination: Facilitate internal and external direct referrals to our services, consulting with physicians as needed to ensure smooth transitions into our programs. Monitor & Follow Up: Keep an eye on online channels for patient inquiries through our website and follow up with patients as appropriate. Customer Relations: Provide effective customer relations in line with PrairieCare policies, ensuring a supportive and compassionate experience for all callers. Additional Support: While not the primary function, be prepared to assist with Needs Assessments as needed. Qualifications High School Diploma or equivalent is required. Bachelor's degree or two (2) years of applicable experience in the behavioral health field preferred. Experience in triage of psychiatric emergencies is preferred. Working knowledge of behavioral health and insurance verification process preferred. Knowledge of DSM-5 criteria, possess interviewing and assessment skills, and display a professional attitude in all aspects of performance. Oriented and educated in gender, cultural differences, and age-appropriate care for psychiatric and chemical dependency services. Must possess skills to communicate clearly and effectively with Clinicians. Must have computer skills using Microsoft Office Products including Word and Outlook. Ability to smoothly and rapidly shift between dissimilar tasks. Ability to communicate well both verbally and in writing. Ability to react quickly and calmly as part of a team to handle volatile and potentially emergency situations. Ability to make effective decisions while in stressful situations and circumstances. Compensation ranges from $22-$28 per hour depending on education and experience. Schedule Sunday-Wednesday 9PM-7:30AM CST Benefits Medical/Dental/Vision Company paid life insurance Paid time off including sick time Voluntary short term and long-term disability 401K with company match Flexible spending accounts Tuition reimbursement Student loan repayment PrairieCare is an Equal Opportunity Employer. PrairieCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. PrairieCare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with disabilities. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process are encouraged to email accommodations@prairiecare.com for assistance. PrairieCare does not discriminate against any person on the basis of race, color, national origin, disability or age in admissions, treatment or participation in its programs, services, adolescents and their families. PrairieCare is an affirmative action employer/equal opportunity employer. Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies. #J-18808-Ljbffr