CCMSI
Claims Supervisor, Workers’ Compensation (CA Expertise Required)
CCMSI, California, Missouri, United States, 65018
Join to apply for the
Claims Supervisor, Workers’ Compensation (CA Expertise Required)
role at
CCMSI
Overview Location: Hybrid or Remote – reporting to Irvine, CA branch Schedule: Monday–Friday, 8:00 AM–4:30 PM PST Salary Range: $98,000–$110,000 annually Direct Reports: 2–6
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem‑solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately‑owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work® and our employee‑owners are empowered to grow, collaborate, and make meaningful contributions every day.
Job Summary We are seeking an experienced
Workers’ Compensation Claim Supervisor
with deep
California jurisdiction expertise
to lead a team of
3–6 adjusters
supporting a
PEO/Staffing account . This role may be remote or hybrid, reporting to our
Irvine, CA branch . This is a hands‑on leadership role for a supervisor who understands the full
California workers’ compensation lifecycle—from intake through resolution —and can coach adjusters through complex, fast‑paced claims while ensuring strict compliance with regulatory and client‑specific requirements. You’ll guide claim strategy, mentor your team, and partner closely with clients to deliver consistent, high‑quality outcomes.
Responsibilities
Supervise and guide a team of 3–6 California Workers’ Compensation adjusters handling cradle-to-grave claims
Ensure claims are investigated, evaluated, and resolved accurately, timely, and in compliance with California WC laws
Review claim files regularly, providing direction on complex, litigated, or high‑exposure matters
Oversee reserve accuracy and compliance with client handling instructions
Participate in claim reviews, audits, and quality initiatives
Partner with internal teams, clients, and vendors to resolve issues and maintain service standards
Recruit, onboard, train, and mentor staff; conduct performance evaluations and manage development plans
Address personnel and administrative matters with professionalism and consistency
Ensure compliance with carrier/state reporting requirements
Qualifications Required
10+ years of WC claims experience (California jurisdiction)
Proven experience adjusting CA WC claims from intake through resolution
CA SIP designation or CA Claims Certificate (or ability to obtain within 60 days)
Demonstrated leadership, coaching, and communication skills
Preferred
3+ years of supervisory experience
Bilingual (English/Spanish) communications skills – beneficial but not required
Experience supporting PEO and/or staffing accounts
Proficiency in Microsoft Office and claims systems
Benefits
4 weeks PTO + 10 paid holidays in your first year
Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
Career growth: Internal training and advancement opportunities
Culture: A supportive, team‑based work environment
How We Measure Success
Quality claim handling – thorough investigations, strong documentation, well‑supported decisions
Compliance & audit performance – adherence to jurisdictional and client standards
Timeliness & accuracy – purposeful file movement and dependable execution
Client partnership – proactive communication and strong follow‑through
Professional judgment – owning outcomes and solving problems with integrity
Cultural alignment – believing every claim represents a real person and acting accordingly
Compensation & Compliance The posted salary reflects CCMSI’s good‑faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
Visa Sponsorship CCMSI does not provide visa sponsorship for this position.
ADA Accommodations CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.
Our Core Values
Lead with transparency – We build trust by being open and listening intently in every interaction.
Perform with integrity – We choose the right path, even when it is hard.
Chase excellence – We set the bar high and measure our success. What gets measured gets done.
Own the outcome – Every employee is an owner, treating every claim, every decision, and every result as our own.
Win together – Our greatest victories come when our clients succeed.
We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.
#J-18808-Ljbffr
Claims Supervisor, Workers’ Compensation (CA Expertise Required)
role at
CCMSI
Overview Location: Hybrid or Remote – reporting to Irvine, CA branch Schedule: Monday–Friday, 8:00 AM–4:30 PM PST Salary Range: $98,000–$110,000 annually Direct Reports: 2–6
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem‑solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately‑owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work® and our employee‑owners are empowered to grow, collaborate, and make meaningful contributions every day.
Job Summary We are seeking an experienced
Workers’ Compensation Claim Supervisor
with deep
California jurisdiction expertise
to lead a team of
3–6 adjusters
supporting a
PEO/Staffing account . This role may be remote or hybrid, reporting to our
Irvine, CA branch . This is a hands‑on leadership role for a supervisor who understands the full
California workers’ compensation lifecycle—from intake through resolution —and can coach adjusters through complex, fast‑paced claims while ensuring strict compliance with regulatory and client‑specific requirements. You’ll guide claim strategy, mentor your team, and partner closely with clients to deliver consistent, high‑quality outcomes.
Responsibilities
Supervise and guide a team of 3–6 California Workers’ Compensation adjusters handling cradle-to-grave claims
Ensure claims are investigated, evaluated, and resolved accurately, timely, and in compliance with California WC laws
Review claim files regularly, providing direction on complex, litigated, or high‑exposure matters
Oversee reserve accuracy and compliance with client handling instructions
Participate in claim reviews, audits, and quality initiatives
Partner with internal teams, clients, and vendors to resolve issues and maintain service standards
Recruit, onboard, train, and mentor staff; conduct performance evaluations and manage development plans
Address personnel and administrative matters with professionalism and consistency
Ensure compliance with carrier/state reporting requirements
Qualifications Required
10+ years of WC claims experience (California jurisdiction)
Proven experience adjusting CA WC claims from intake through resolution
CA SIP designation or CA Claims Certificate (or ability to obtain within 60 days)
Demonstrated leadership, coaching, and communication skills
Preferred
3+ years of supervisory experience
Bilingual (English/Spanish) communications skills – beneficial but not required
Experience supporting PEO and/or staffing accounts
Proficiency in Microsoft Office and claims systems
Benefits
4 weeks PTO + 10 paid holidays in your first year
Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
Career growth: Internal training and advancement opportunities
Culture: A supportive, team‑based work environment
How We Measure Success
Quality claim handling – thorough investigations, strong documentation, well‑supported decisions
Compliance & audit performance – adherence to jurisdictional and client standards
Timeliness & accuracy – purposeful file movement and dependable execution
Client partnership – proactive communication and strong follow‑through
Professional judgment – owning outcomes and solving problems with integrity
Cultural alignment – believing every claim represents a real person and acting accordingly
Compensation & Compliance The posted salary reflects CCMSI’s good‑faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
Visa Sponsorship CCMSI does not provide visa sponsorship for this position.
ADA Accommodations CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.
Our Core Values
Lead with transparency – We build trust by being open and listening intently in every interaction.
Perform with integrity – We choose the right path, even when it is hard.
Chase excellence – We set the bar high and measure our success. What gets measured gets done.
Own the outcome – Every employee is an owner, treating every claim, every decision, and every result as our own.
Win together – Our greatest victories come when our clients succeed.
We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.
#J-18808-Ljbffr