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Cannon Cochran Management Services, Inc.

Claims Administrative Assistant (Irvine - In Office)

Cannon Cochran Management Services, Inc., Irvine, California, United States, 92713

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Overview Claim Assistant Location:

Irvine, CA ( In-Office – 5 Days per Week ) Schedule:

Monday–Friday, 8:00 AM–4:30 PM PST (37.5 hours/week) Pay Range:

$20.00–$22.00 per hour (dependent on experience)

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem‑solving, and an unwavering commitment to their success.

We don’t just process claims—we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee‑owners are empowered to grow, collaborate, and make meaningful contributions every day.

Job Summary We are seeking a

Claim Assistant

to support a

PEO/Staffing account

handling

California workers’ compensation claims . This is a

fully in‑office position , working

on‑site in our Irvine, CA branch five days per week .

This role provides technical, clerical, and claims support to adjusting teams while building foundational knowledge of the workers’ compensation process. It is ideal for someone with strong organization skills, attention to detail, and an interest in growing within claims.

Responsibilities When we hire claim assistants at CCMSI, we look for people who understand that every claim represents a real person’s livelihood, take pride in accuracy, and approach their work with accountability and care.

Assist with the investigation and evaluation of contested medical‑only claims and support indemnity claims under supervision

Set up claim files and complete required system documentation accurately and timely

Establish reserves and provide reserve recommendations under assigned authority and supervision

Request and monitor medical treatment in accordance with corporate standards and client instructions

Coordinate independent medical exams when directed

Review medical, legal, and miscellaneous invoices for accuracy and escalated discrepancies as needed

Assist with settlement activity, vendor referrals, and claim payments under supervision

Compute disability rates when appropriate and under guidance

Maintain accurate claim notes, diaries, and documentation within the claim system

Communicate professionally with providers, clients, claimants, and internal team members

Provide clerical and technical claims support to designated client teams

Ensure compliance with Corporate Claim Standards and client‑specific handling instructions

Qualifications Required

Associate degree

or

two years of related business, insurance, medical, or administrative experience

Strong organizational and time‑management skills

Clear written and verbal communication skills

Ability to prioritize tasks and work in a fast‑paced, team‑based environment

Reliable, predictable in‑office attendance

during established client service hours

Preferred

Knowledge of medical terminology

Prior experience supporting insurance or workers’ compensation claims

Proficiency with Microsoft Word, Excel, Outlook, and general office systems

Bilingual (Spanish) proficiency

— highly valued for communicating with claimants, employers, or vendors, but not required.

Why You’ll Love Working Here

4 weeks PTO + 10 paid holidays in your first year

Comprehensive benefits : Medical, Dental, Vision, Life, and Disability Insurance

Retirement plans : 401(k) and Employee Stock Ownership Plan (ESOP)

Career growth : Internal training and advancement opportunities

Culture : A supportive, team‑based work environment

How We Measure Success

At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:

Quality claim handling

– thorough investigations, strong documentation, well‑supported decisions•

Compliance & audit performance

– adherence to jurisdictional and client standards•

Timeliness & accuracy

– purposeful file movement and dependable execution•

Client partnership

– proactive communication and strong follow‑through•

Professional judgment

– owning outcomes and solving problems with integrity•

Cultural alignment

– believing every claim represents a real person and acting accordingly

This is where we shine, and we hire adjusters who want to shine with us.

Compensation & Compliance

The posted salary reflects CCMSI’s good‑faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position. ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

Lead with transparency

We build trust by being open and listening intently in every interaction.

Perform with integrity

We choose the right path, even when it is hard.

Chase excellence

We set the bar high and measure our success. What gets measured gets done.

Own the outcome

Every employee is an owner, treating every claim, every decision, and every result as our own.

Win together

Our greatest victories come when our clients succeed.

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

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