EL Car Wash
Responsibilities
Greet customers warmly and provide assistance during their purchase decisions and throughout their store experience.
Address customer inquiries, concerns, and complaints professionally and promptly.
Provide detailed information on car wash services, memberships, and promotions.
Educate customers about the benefits of various service options and upsell where appropriate.
Achieve sales targets and contribute to the overall revenue goals of the car wash.
Ensure a clean, safe, and welcoming environment for customers.
Assist with the daily operation of the car wash, including managing transactions and handling card payments.
Perform routine maintenance checks and ensure equipment is functioning correctly.
Collaborate with team members to ensure efficient operations and high service standards.
Build and maintain strong relationships with customers to encourage repeat business.
Collect and communicate customer feedback to pinpoint areas for improvement and enhance service quality. Additionally, log client issues within Micrologic to ensure they are addressed effectively.
Follow up with customers as needed to resolve issues or address concerns.
Work collaboratively with team members to ensure high service standards and efficient operations.
Contribute to a positive team environment and support colleagues in achieving common goals.
Full Service (If applicable)
Manage cash transactions accurately, making changes as needed and ensuring compliance with company policies.
Maintain an organized and efficient cashier area
Ensure a clean, safe, and welcoming environment, including the cleanliness of the lobby and bathrooms
Qualifications
Strong interpersonal and communication skills, with the ability to engage and build rapport with customers.
Proven ability to meet or exceed sales goals and drive customer satisfaction.
Excellent problem‑solving skills and the ability to handle customer complaints with professionalism.
Detail‑oriented with a strong commitment to providing exceptional service.
Ability to work flexible hours, including evenings, weekends, and holidays.
Able to stand for extended periods and work outdoors in various weather conditions, including rain, snow, and sun.
Basic computer skills and familiarity with point‑of‑sale systems.
El Car Wash is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of its rights pursuant to federal employment laws.
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Greet customers warmly and provide assistance during their purchase decisions and throughout their store experience.
Address customer inquiries, concerns, and complaints professionally and promptly.
Provide detailed information on car wash services, memberships, and promotions.
Educate customers about the benefits of various service options and upsell where appropriate.
Achieve sales targets and contribute to the overall revenue goals of the car wash.
Ensure a clean, safe, and welcoming environment for customers.
Assist with the daily operation of the car wash, including managing transactions and handling card payments.
Perform routine maintenance checks and ensure equipment is functioning correctly.
Collaborate with team members to ensure efficient operations and high service standards.
Build and maintain strong relationships with customers to encourage repeat business.
Collect and communicate customer feedback to pinpoint areas for improvement and enhance service quality. Additionally, log client issues within Micrologic to ensure they are addressed effectively.
Follow up with customers as needed to resolve issues or address concerns.
Work collaboratively with team members to ensure high service standards and efficient operations.
Contribute to a positive team environment and support colleagues in achieving common goals.
Full Service (If applicable)
Manage cash transactions accurately, making changes as needed and ensuring compliance with company policies.
Maintain an organized and efficient cashier area
Ensure a clean, safe, and welcoming environment, including the cleanliness of the lobby and bathrooms
Qualifications
Strong interpersonal and communication skills, with the ability to engage and build rapport with customers.
Proven ability to meet or exceed sales goals and drive customer satisfaction.
Excellent problem‑solving skills and the ability to handle customer complaints with professionalism.
Detail‑oriented with a strong commitment to providing exceptional service.
Ability to work flexible hours, including evenings, weekends, and holidays.
Able to stand for extended periods and work outdoors in various weather conditions, including rain, snow, and sun.
Basic computer skills and familiarity with point‑of‑sale systems.
El Car Wash is an Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of its rights pursuant to federal employment laws.
#J-18808-Ljbffr