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Gillette Children's

Supervisor- Clinical Systems (IT)

Gillette Children's, Saint Paul, Minnesota, United States

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Information Systems Practice Manager - Clinical Systems Job Category : Information Systems

Requisition Number : INFOR006729

Posted : December 22, 2025

Full-Time

Hybrid

Salary Range : $99,403.20 USD to $149,094.40 USD

Locations Saint Paul, MN 55101, USA

Description The Practice Manager/Senior Practice Manager for Clinical Applications plays a pivotal role in overseeing and optimizing the organization's clinical application services, with a primary focus on electronic health records (EHR) and supporting applications integral to clinical operations.

This position ensures seamless and efficient management of clinical technology, fostering innovation, and enhancing the overall quality of healthcare delivery. In addition, the Practice Manager will actively embrace new approaches and enhance skill sets within the team, enabling them to explore innovative solutions and advance business opportunities.

The Practice Manager for Clinical Applications will lead strategic initiatives, collaborate with cross‑functional teams, and implement best practices to drive continuous improvement in clinical application services, ultimately contributing to the advancement of patient care and organizational excellence.

This is a hybrid position with expectations to work onsite in St Paul, MN 1-2 days per week. The schedule is Monday to Friday between 6am to 5pm. Occasional weekend work for scheduled upgrades or unscheduled system impairment/outages. Participate in rotation with the IS leadership team serving as an escalation contact for on‑call staff.

Compensation & Benefits Information

The annual salary range for this opportunity is $99,403/annually to $149,094/annually, with a median salary of $124,248/annually. Pay is dependent on several factors including relevant work experience and internal equity. Salary is just one component of the compensation package for employees. Gillette supports career progression and offers a competitive benefits package, including a retirement saving match, tuition and certification reimbursement, paid time off, and health and wellness benefits for .5 FTE and above.

Key Responsibilities

Provide strategic leadership across Information Systems, clinical, and business teams to deliver value‑based initiatives.

Establish effective communication, planning, and portfolio management processes aligned with organizational priorities.

Lead and develop cross‑functional teams, promoting collaboration, innovation, and design‑thinking practices.

Oversee system design, integration, optimization, and support to ensure reliability, performance, and alignment with business needs.

Partner with governance groups to prioritize work, manage resources, and track progress against objectives.

Support the evaluation, implementation, and optimization of clinical systems through workflow design, training, and change management.

Ensure operational excellence, compliance, and continuous improvement across supported applications and services.

Participate in leadership on‑call rotation and provide escalation support as needed.

Qualifications Required

Bachelor’s degree in MIS, Business Administration, Information Technology or a healthcare related field or equivalent experience.

Minimum of 3 years of content experience in leading teams.

Minimum of 3 years and knowledge in portfolio management, process improvement, and business strategy.

Experience with cross‑functional teams and the ability to direct and drive effectively.

Broad knowledge of hospital operations and associate technologies.

Knowledge, Skills and Abilities

Ability to clearly articulate issues and risks as well as ideas and solutions

Ability to interact, communicate and plan with all levels of business

Ability to facilitate a meeting/team and drive them to efficient results

Ability to handle multiple responsibilities on an ongoing basis

Advanced knowledge of clinical conditions either through clinical credentials or direct experience.

Advanced knowledge and skill in transformational leadership and portfolio management

Previous experience with change management and process improvement

Demonstrates strong systems and technology aptitude. Includes knowledge of various systems (Microsoft Office suite, scheduling / registration electronic applications, EMR)

Experience translating clinical needs into successful processes and supporting system designs

Demonstrated leadership skills: emotional intelligence, building team, developing employees, innovative process framework, challenge team members, create an environment of idea‑sharing and open dialogue, cross department collaboration

Displays a high degree of initiative, dedication, and innovation on a regular basis

Preferred

MBA, MHA or related master’s degree

Knowledge and experience with Oracle Health

Knowledge and Experience with Office 365 Tools

Understanding of clinical workflows in ambulatory, surgical, or inpatient settings.

Project Management Professional (PMP) Certification or experience with the project lifecycle.

At Gillette Children’s, we foster a culture where every team member feels a sense of belonging and purpose. We are dedicated to building an environment where all feel welcomed, respected, and supported. Our values are embedded at the heart of our culture. We act first from love, embrace the bigger picture, and work side‑by‑side with our patients, families, and colleagues to help every child create their own story. Together, we work to ensure patients of all backgrounds and abilities reach their full potential.

Gillette Children's is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individual's race, color, creed, sex, religion, national origin, age, disability, marital status, familial status, genetic information, status with regard to public assistance, sexual orientation or gender identity, military status or any other class protected by federal, state or local laws.

Gillette Children’s is a global beacon of care for patients with brain, bone and movement conditions that start in childhood. Our research, treatment and supportive technologies enable every child to lead a full life defined by their dreams, not their diagnoses.

Gillette Children's participates in the U.S. Department of Homeland Security (DHS) E-Verify program which is an internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. If E-Verify cannot confirm that you are authorized to work, Gillette will give you written instructions and an opportunity to contact DHS or the Social Security Administration (SSA) to resolve the issue before Gillette takes any further action. Please visit https://www.e-verify.gov/ for further details regarding e-verify.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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