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Hackensack Meridian Health Inc.

Manager, Patient Financial Counseling

Hackensack Meridian Health Inc., Hackensack, New Jersey, us, 07601

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Our team members are the heart of what makes us better.

At

Hackensack Meridian Health

we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The

Manager, Patient Financial Counseling

for Hackensack Meridian Health (HMH) hospitals is responsible for the daily operation of the Financial Counselors, related services, applications, and vendors throughout the HMH Hospital network. The Manager ensures patients are receiving appropriate financial assistance, education, and support as needed. Assists with financial needs for uninsured patients, international patients, and the insured population as well. Responsible for ensuring financial clearance of patients prior to scheduled services. Responsible for the management, training and development of team members. Manages vendor relationships and ensures vendors are compliant with all workflow processes. Ensures HIPAA compliance.

*This is a Hybrid Role - Manager would need to be on site 2x per week and could work from home 3x per week. The position oversees team members located across the network so you may occasionally need to go to locations throughout the network for on site visits.

Education, Knowledge, Skills and Abilities Required:

Bachelor's degree, preferably in accounting/business/healthcare administration.

Minimum of 4 or more years of experience in a revenue cycle position.

Proficiency with insurance plans and determining patient out of pocket responsibilities.

Ability to travel among the HMH facility locations, as needed.

Excellent written and verbal communication skills.

Proven analytical and interpersonal skills.

Ability to work independently and multitask.

Experience providing supervision or oversight of a team.

Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred:

Master's degree.

Prior experience with Epic.

Experience counseling patients regarding financial obligations and providing related education.

Bilingual in Spanish.

Familiar with eligibility requirements for NJ Medicaid and Charity Care.

Licenses and Certifications Preferred:

Presumptive Eligibility (PE) Certification.

Epic Hospital Billing (HB) Certification.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

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