Prototek
About Prototek
Prototek is a leading national provider of digital-based manufacturing services including CNC machining, precision sheet metal fabrication, EDM, and additive manufacturing services. Prototek serves a variety of customer end markets, including aerospace, defense, medical, robotics, electronics, consumer, and general industrial. Prototek has manufacturing locations across the United States including facilities in New Hampshire, Wisconsin, California, Colorado, and Pennsylvania. Prototek is ISO 9001:2015 and AS9100D:2016 certified as well as ITAR Registered. For more information, visit www.prototek.com .
Job Summary
The role of the AM Lead Technician is to work in conjunction with the SLS and SLA Supervisors to manage workloads and priorities of the SLA and SLS departments. This position will provide day-to-day leadership of personnel and problem-solving techniques to ensure project timelines and department goals are satisfied. This position will also be a contributing member of the department, using proficient 3D printing techniques and processes to produce high precision parts. Being a clear communicator and having a positive influence on your team is crucial for success.
Essential Functions
Read and interpret prints, specification sheets, and/or 3D files to determine machine setup
Perform intermediate to advanced AM programming
Perform intermediate operations of 3D printers for multiple technologies, including:
SLA/DLP – Perform build startups and vat swaps
SLS/MJF – Perform build startups, frame changes, and powder refills
FDM – Perform build startups, machine calibrations, and tip changes
Ability to troubleshoot issues with machines or part quality
Perform intermediate post processing and finishing techniques of completed parts
Track production progress using ERP system
Perform dimensional and visual inspection of parts per specifications using basic measuring equipment
Coordinate daily production needs with supervisor and assist in establishing production priorities
Identify and communicate production challenges or successes and workload status
Use good judgement to make sound and reasonable decisions related to production, quality, and cost control
Train and mentor new and current employees on department operations and procedures; ensure proper and complete knowledge of training
Collaborate with Project Managers to calculate time and material costs for quoting purposes
Monitor department inventory levels
Research and recommend purchase of tools, equipment, and supplies as required
Assist with cleaning and preventative maintenance of machines, tools, and work stations
Assist with coordinating repairs and preventative maintenance with internal and external maintenance teams
Serve as backup to department supervisor as necessary
Assist in the development of department SOP’s and best practices
Maintain a safe, clean, and organized work environment
Other duties as assigned
Technical Competencies
Proficient knowledge of SLA, SLS, MJF, FDM, and DLP machines
Proficient knowledge of material properties
Proficient knowledge of Materialise Magics
Proficient knowledge of machine interfaces
Basic knowledge of the ISO 9001 and AS9100 standards
Proficient knowledge of print reading
Proficient knowledge of commonly used hand and power tools
Basic knowledge of relationship management skills and conflict resolution
Basic knowledge of general business practices
Proficient computer literacy, including Microsoft Office
Behavioral Competencies
Demonstrate leadership by approaching work positively and influencing and guiding colleagues
Demonstrate motivation and accountability to achieve individual and department goals; work effectively under pressure with limited supervision
Demonstrate effective written and verbal communication skills to tactfully collaborate with team members
Organize, prioritize and manage multiple medium to high complexity projects in a cross‑functional environment
Grasp intermediate to complex concepts, anticipate possible problems, and generate solutions with proficient problem‑solving skills
Exercise sound judgment in ambiguous situations when time is critical
Ability to respond and adapt quickly to changing circumstances and department needs
Strong attention to detail and commitment to effectively maintain the facility and its equipment
Demonstrates teamwork by sharing knowledge and offering assistance
Education and Experience
High School Diploma or equivalent required
Degree in Model Making, Engineering, or related field preferred
2+ years relevant AM Technician experience with MWP preferred
Physical Requirements & Professional Experience
Ability to walk and stand for extended periods of time
Ability to use hands and fingers to operate computers, equipment, hand/power tools, etc., and handle and feel parts of various size
Ability to bend, kneel, and crouch occasionally throughout shift
Ability to push, pull or lift up to 50 lbs moderately throughout workday, occasionally 50+ lbs with a team lift
Ability to focus vision with or without visual aids for: close vision, color vision, depth perception and adjusting to sharp focus
Noise conditions can be moderate to extreme, ear protection required and provided
Work environment exposures include fumes or airborne particles (PPE available upon request) and moving mechanical parts and vibration.
Work Hours/Travel
1st shift work schedule, Monday - Friday, overtime as necessary
Remote work not available
What Prototek Offers
Career advancement opportunities
Flexible Schedule
Competitive pay scale
Paid time off (PTO) starting at 80 hours with annual increase for each year of service
9 paid Holidays annually
Education reimbursement program
Health, dental, vision, life and short-term disability insurance
Company paid life and long-term disability insurance
Employee Assistance Program (EAP)
401(k) match: 100% of 3% and 50% for 4% and 5%
Additional Information
Prototek maintains International Traffic in Arms Regulations (ITAR) compliant operations in United States based facilities. This position is subject to ITAR which requires U.S. Person status. ITAR defines U.S. Person as U.S. Citizens, lawful permanent residents, or foreign nationals granted refugee or asylee status.
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We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender identity, veteran status, disability, or any other protected class.
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We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 603-746-2001 or email us: HR@PROTOTEK.COM. You may also write to us and we will be happy to assist you with the application: Prototek, 205 Pine St., Hopkinton, NH 03229
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