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St. Joseph's/Candler

Office Coordinator

St. Joseph's/Candler, Savannah, Georgia, United States, 31441

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Office Coordinator

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St. Joseph's/Candler

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Responsibilities

Coordinate patient flow from the front office to the clinical area and provide secretarial support to clinical staff.

Answer telephone, screen calls, route appropriately, retrieve and relay messages.

Verify and enter patient information for registration and insurance verification.

Collect co-pays and other patient payments and process appropriately.

Coordinate patient scheduling internally & externally.

Obtain pre-certification as required by healthcare insurers and/or managed care.

Scan & enter documentation to EMR to substantiate patient treatment & claim submission.

Participate in unit activities to promote patient satisfaction and performance improvement.

Verify patient demographics, insurance and other vital data for insurance claims.

Collect information required by government and the health system for analysis.

Scan required documentation to support insurance and healthcare claim processing.

Coordinate communications to ensure messages and correspondences are delivered appropriately.

Respond timely to inquiries according to protocol and prioritize urgent messages.

Monitor reports for precertification need and perform reviews.

Communicate and collaborate with other departments to eliminate precertification denials.

Ensure fiscal compliance related to patient billing and coding.

Perform patient and provider scheduling activities per SOPs for various visit types.

Maintain clinical schedule to assure appropriate patient flow per staff expectations.

Review daily authorization status with insurance representatives.

Collect, order and maintain inventory of practice supplies.

Qualifications

Education: High School Diploma (Preferred)

Experience: 1-2 Years in a General Medical Office (Preferred)

License & Certification: None Required

Core Job Functions

Verification of patient demographics, insurance and vital information required to submit claims.

Collect information required by government and the health system for analysis.

Scan required documentation to support insurance and healthcare claim processing.

Coordinate communications, respond timely to inquiries and prioritize urgent messages.

Monitor precertification reports and perform reviews.

Communicate and collaborate with departments to eliminate denials.

Ensure fiscal compliance, bill patients correctly, and document charges accurately.

Perform scheduling activities according to SOPs, maintain clinical schedule, and review authorization status.

Maintain inventory of practice supplies.

Seniority Level Entry level

Employment Type Full-time

Job Function Administrative

Industries Hospitals and Health Care

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