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Domino's

Customer Service Rep (01433) - 5400 Preston Hwy

Domino's, Louisville, Kentucky, us, 40201

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Customer Service Rep (01433) - 5400 Preston Hwy We’re looking for a friendly and efficient Customer Service Representative to join our team at our 5400 Preston Hwy location in Louisville, United States. As the face of our company, you’ll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.

Responsibilities

Greet customers warmly and handle their inquiries and orders professionally

Take phone and in-person orders accurately and efficiently

Process cash and credit card transactions

Prepare food items according to company standards

Maintain a clean and organized work environment

Collaborate with team members to ensure smooth operations during busy periods

Address customer concerns and resolve issues promptly and courteously

Assist with inventory management and restocking as needed

Adhere to all company policies, food safety regulations, and quality control standards

Participate in ongoing training to improve product knowledge and customer service skills

Qualifications

Excellent customer service skills with a friendly and professional demeanor

Strong communication abilities, both verbal and written

Capability to work in a fast-paced environment and handle multiple tasks simultaneously

Basic computer skills for operating point-of-sale systems

Ability to follow directions and adhere to company procedures

Flexibility to work various shifts, including weekends and holidays

Physical stamina to stand for extended periods and lift up to 25 lbs

Cash handling experience and basic math skills

Attention to detail and commitment to accuracy in order taking and food preparation

Team-oriented mindset with willingness to assist colleagues as needed

High school diploma or equivalent preferred, but not required

Previous customer service experience is a plus, but we’re willing to train the right candidate

All your information will be kept confidential according to EEO guidelines.

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