LanceSoft
Technical Support Specialist 3
Duration: 3 Years Location: Birmingham, AL 35203 Position: Onsite 5-10 Years Provide a single point of contact call center that manages inbound IT incidents, logs each of them into a ticketing system, and either resolves them at Level 1 or escalates the incident until resolution is complete. Field inbound contacts via phone, email, web for...
Duration: 3 Years Location: Birmingham, AL 35203 Position: Onsite 5-10 Years Provide a single point of contact call center that manages inbound IT incidents, logs each of them into a ticketing system, and either resolves them at Level 1 or escalates the incident until resolution is complete. Field inbound contacts via phone, email, web for...