Goodwill Industries of Southeastern Wisconsin
Manager Development
Goodwill Industries of Southeastern Wisconsin, Milwaukee, Wisconsin, United States, 53202
Manager Development
The Manager Development manages and grows the annual giving program by securing financial support from current and prospective mid-level and major donors through various communication, solicitation, and stewardship strategies. Key responsibilities include researching and analyzing potential donors, personally soliciting individuals, planning and executing donor events and engagement activities, and overseeing all related stewardship materials and communications. Additionally, the role manages the donor database software. Typically works on projects and initiatives that span 1-2 years and focuses on the creation of systems, processes and programs. Principal duties include: Managing the annual giving program by securing annual financial support from mid-level and major donors to meet budgeted goals. Developing comprehensive communication and solicitation strategies involving direct mail, email, phone, personal visitation, and events focused on shaping a sustainable pipeline of annual support. Managing research and analysis of current and prospective, individual and family foundation donors, their capacity and philanthropic interests. Implementing a prospect identification, portfolio assignment, and tracking process. Leading the planning and implementation of annual giving donor activities, events, and engagement opportunities. Managing and maintaining all internal and external materials, such as procedures and processes, collateral and communications including print, email and social media. Managing the research, vendor selection and implementation processes for donor database software. Overseeing daily operation of donor database software. Managing departmental structure, development and training of staff. Actively networking and sourcing for positions within the team. Planning and managing projects of low to moderate complexity related to departmental function. Managing change with direct reports and participating in the leadership coalition that supports the change. Understanding social trends driving Goodwill's community engagement initiatives, and championing initiatives. Responsible for completing other duties/responsibilities as assigned. Requirements: Associates Degree or experience equivalency, and a minimum of 3 years managerial experience or Associates Degree or experience equivalency, and a minimum of 7 years experience. A minimum of 5 years fundraising and annual fund managerial experience preferred. Leadership competencies: Business Insight: Shares knowledge, keeps others informed of industry developments and provides education on business fundamentals. Applies insights and industry trends to drive critical initiatives. Helps others understand their contributions to the success of the broader organization. Courage: Demonstrates the ability to deliver a difficult message and say no when necessary. Confronts tough organizational issues and coaches people on how to appropriately advocate in the face of adversity. Core cultural competencies: Customer Focus: Gathers customer satisfaction input and aligns business processes to work with those of the customer. Holds others accountable for meeting customer needs and addresses gaps in meeting emerging customer needs. Values Differences: Creates an environment where differences are openly shared, embraced and incorporated into the teams activities. Encourages others to be open to, seek and learn from diverse perspectives. Demonstrated sensitivity to cultural norms and expectations and helps others understand the value diversity brings to the business. Communicates Effectively: Practices active and attentive listening and encourages candid and open communication among groups. Breaks down communication barriers and adjusts content and communication style to reach the audience and a diverse set of stakeholders. Situational Adaptability: Sets an example of adaptability, adapting and shifting priorities in response to clients, constituents, or the organization. Helps teams adapt to new situations and shift approach or stay the course in the face of changing demands. Drives Results: Fosters a sense of urgency within the team for reaching goals and meeting deadlines. Drives a record of success leading others to persist in achieving results despite setbacks or obstacles. Ensures Accountability: Holds self and team accountable for outcomes and accepts responsibility for successes and failures of own work and the teams work. Creates feedback loops within processes; monitors metrics and milestones to chart progress against expectations and accountabilities. Physical/sensory demands: Job requires the following: remain stationary for sustained periods of time; ability to move about to accomplish tasks; must be able to operate a computer or similar technology, which typically involves substantial motions of wrist, hands and/or fingers; visual acuity to perform activities such as preparing data, operating equipment or review thoroughness of work; ability to communicate with others and exchange information. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the range for their role and compensation decisions are dependent on facts and circumstances of each case. Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change. In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories. Equal Opportunity Employer (SEW)
The Manager Development manages and grows the annual giving program by securing financial support from current and prospective mid-level and major donors through various communication, solicitation, and stewardship strategies. Key responsibilities include researching and analyzing potential donors, personally soliciting individuals, planning and executing donor events and engagement activities, and overseeing all related stewardship materials and communications. Additionally, the role manages the donor database software. Typically works on projects and initiatives that span 1-2 years and focuses on the creation of systems, processes and programs. Principal duties include: Managing the annual giving program by securing annual financial support from mid-level and major donors to meet budgeted goals. Developing comprehensive communication and solicitation strategies involving direct mail, email, phone, personal visitation, and events focused on shaping a sustainable pipeline of annual support. Managing research and analysis of current and prospective, individual and family foundation donors, their capacity and philanthropic interests. Implementing a prospect identification, portfolio assignment, and tracking process. Leading the planning and implementation of annual giving donor activities, events, and engagement opportunities. Managing and maintaining all internal and external materials, such as procedures and processes, collateral and communications including print, email and social media. Managing the research, vendor selection and implementation processes for donor database software. Overseeing daily operation of donor database software. Managing departmental structure, development and training of staff. Actively networking and sourcing for positions within the team. Planning and managing projects of low to moderate complexity related to departmental function. Managing change with direct reports and participating in the leadership coalition that supports the change. Understanding social trends driving Goodwill's community engagement initiatives, and championing initiatives. Responsible for completing other duties/responsibilities as assigned. Requirements: Associates Degree or experience equivalency, and a minimum of 3 years managerial experience or Associates Degree or experience equivalency, and a minimum of 7 years experience. A minimum of 5 years fundraising and annual fund managerial experience preferred. Leadership competencies: Business Insight: Shares knowledge, keeps others informed of industry developments and provides education on business fundamentals. Applies insights and industry trends to drive critical initiatives. Helps others understand their contributions to the success of the broader organization. Courage: Demonstrates the ability to deliver a difficult message and say no when necessary. Confronts tough organizational issues and coaches people on how to appropriately advocate in the face of adversity. Core cultural competencies: Customer Focus: Gathers customer satisfaction input and aligns business processes to work with those of the customer. Holds others accountable for meeting customer needs and addresses gaps in meeting emerging customer needs. Values Differences: Creates an environment where differences are openly shared, embraced and incorporated into the teams activities. Encourages others to be open to, seek and learn from diverse perspectives. Demonstrated sensitivity to cultural norms and expectations and helps others understand the value diversity brings to the business. Communicates Effectively: Practices active and attentive listening and encourages candid and open communication among groups. Breaks down communication barriers and adjusts content and communication style to reach the audience and a diverse set of stakeholders. Situational Adaptability: Sets an example of adaptability, adapting and shifting priorities in response to clients, constituents, or the organization. Helps teams adapt to new situations and shift approach or stay the course in the face of changing demands. Drives Results: Fosters a sense of urgency within the team for reaching goals and meeting deadlines. Drives a record of success leading others to persist in achieving results despite setbacks or obstacles. Ensures Accountability: Holds self and team accountable for outcomes and accepts responsibility for successes and failures of own work and the teams work. Creates feedback loops within processes; monitors metrics and milestones to chart progress against expectations and accountabilities. Physical/sensory demands: Job requires the following: remain stationary for sustained periods of time; ability to move about to accomplish tasks; must be able to operate a computer or similar technology, which typically involves substantial motions of wrist, hands and/or fingers; visual acuity to perform activities such as preparing data, operating equipment or review thoroughness of work; ability to communicate with others and exchange information. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the range for their role and compensation decisions are dependent on facts and circumstances of each case. Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change. In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories. Equal Opportunity Employer (SEW)