Pride Global
Russell Tobin is currently hiring
Healthcare Support Representatives
for our global health insurance and services client in Tempe, AZ.
Job Description: Candidates will focus on providing phone support to Internal Sales Representatives by answering general sales support questions and assisting with system navigation. These are internal customer service roles that support the clients' field sales representatives. NO SALES is involved in these roles.
Location:
Tempe, AZ 85288-Hybrid- in office on Wednesday and Thursday Contract:
4 months, some possible permanent hire Pay:
$20/hr. to $21/hr., W-2'd
Training: 4 weeks paid training (Candidates cannot miss any days during training) 9:00 AM to 5:30 PM MST Monday- Friday -Onsite Once training is completed, associates must pass product certifications.
Schedules: Flexible to work any shift between 6:00 AM - 9:00 PM CST Monday - Friday. Work on weekends or overtime as requested.
Primary Responsibilities : Handling in-bound phone calls professionally and provide excellent customer service. Research and Resolve Sales Agent's questions relating to: •How to use self- service tools and to troubleshoot system issues. •Member concerns •Medicaid Verification •pplication Status and Eligibility •On-boarding & Certification process •Commission questions
Minimum Qualifications: At least 1 year of Customer Service experience in a call center, sales support and/or healthcare setting Ability to communicate clearly and concisely (verbally and written) Strong computer skills are required, including but not limited to: Knowledge of Microsoft Word, Excel, Microsoft Outlook, & keyboarding skills Ability to learn new computer applications quickly and toggle between multiple systems. High School diploma or equivalent (GED)
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
#RTA
Healthcare Support Representatives
for our global health insurance and services client in Tempe, AZ.
Job Description: Candidates will focus on providing phone support to Internal Sales Representatives by answering general sales support questions and assisting with system navigation. These are internal customer service roles that support the clients' field sales representatives. NO SALES is involved in these roles.
Location:
Tempe, AZ 85288-Hybrid- in office on Wednesday and Thursday Contract:
4 months, some possible permanent hire Pay:
$20/hr. to $21/hr., W-2'd
Training: 4 weeks paid training (Candidates cannot miss any days during training) 9:00 AM to 5:30 PM MST Monday- Friday -Onsite Once training is completed, associates must pass product certifications.
Schedules: Flexible to work any shift between 6:00 AM - 9:00 PM CST Monday - Friday. Work on weekends or overtime as requested.
Primary Responsibilities : Handling in-bound phone calls professionally and provide excellent customer service. Research and Resolve Sales Agent's questions relating to: •How to use self- service tools and to troubleshoot system issues. •Member concerns •Medicaid Verification •pplication Status and Eligibility •On-boarding & Certification process •Commission questions
Minimum Qualifications: At least 1 year of Customer Service experience in a call center, sales support and/or healthcare setting Ability to communicate clearly and concisely (verbally and written) Strong computer skills are required, including but not limited to: Knowledge of Microsoft Word, Excel, Microsoft Outlook, & keyboarding skills Ability to learn new computer applications quickly and toggle between multiple systems. High School diploma or equivalent (GED)
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
#RTA