Associate Director, Workplace Operations

* Oversee workplace operations across four sites (Princeton, NJ; Rockville, MD; Hayward, CA; Boston, MA), including office, lab, and manufacturing spaces.* Ensure a safe, compliant, and productive work environment at all times.* Manage all aspects of workplace operations: space planning, mail services, meeting support, security, maintenance, and vendor management.* Drive operational improvement programs using benchmark standards and best practices.* Develop and manage budgets, forecasts, and financial reporting.* Establish and maintain standards for facility services, including SLAs, KPIs, and continuous improvement initiatives.* Review and manage contracts to ensure compliance with corporate standards.* Implement technology solutions for space and process optimization.* Track and report on key performance indicators related to facilities and employee experience.* Provide best-in-class workplace experience for employees.* Strong knowledge of facilities systems, workplace safety, and relevant local regulations.* Expertise in vendor oversight and performance-based contract management.* Ability to lead complex problem-solving initiatives, including root cause analysis and process improvement.* Excellent relationship-building and stakeholder management skills.* Strong communication, interpersonal, and presentation abilities.* Proven leadership in managing multi-site operations and cross-functional teams.* Strategic thinker with a focus on operational excellence and employee experience.* High adaptability and innovation in a fast-paced, evolving environment.* Customer-service orientation with a team member-first mindset.* 8-10 years of progressive experience in facilities and workplace operations, including 5+ years in a managerial role.* Extensive experience managing multi-million-dollar budgets and financial operations.* Demonstrated success in contract negotiation and vendor management across multiple geographies.* Experience leading operational excellence programs and managing matrix organizations.* Strong knowledge of building systems and workplace safety standards.* Proven ability to design and deliver exceptional workplace experiences.* Professional presence and ability to engage effectively with stakeholders at all levels.* Bachelor's Degree preferred.**Competencies**

**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.

**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.

**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.

**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.

**Respectful Collaboration -** Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.

**Empowered Development -** Play an active role in professional development as a business imperative.This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability.

You can request reasonable accommodations by contacting Driven by our purpose to defy limitation, so that others can too, we have an unwavering belief in doing more and transcending expectations. In going above and beyond—under any circumstances—for patients, families, providers, and for each other. It’s this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. #J-18808-Ljbffr