MSP Helpdesk Technician II — Escalation & Growth

A technology services firm is looking for a skilled Helpdesk Technician II to join their Managed Services team. You will handle escalated support requests, troubleshoot complex technical issues, and ensure smooth IT system operations for clients. The ideal candidate should have 2-4 years of MSP experience, strong knowledge of Windows systems and Microsoft 365, excellent communication skills, and preferred certifications like CompTIA Network+/Security+. This role offers opportunities for career advancement and a collaborative work environment. #J-18808-Ljbffr