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Nomerel

Level II Helpdesk Technician (MSP)

Nomerel, Tulsa, Oklahoma, United States, 74145

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Are you an experienced IT professional who thrives in a fast-paced

Managed Services Provider (MSP)

environment? We’re looking for a

Level II Helpdesk Technician

What You’ll Do

Provide Tier II technical support for multiple client environments (remote & on-site)

Troubleshoot and resolve escalated issues across desktops, servers, networks, and cloud platforms

Support Microsoft 365, Active Directory, and core networking services

Document work clearly and collaborate with internal teams to deliver excellent service

What We’re Looking For

5+ years of MSP experience (required)

Strong knowledge of Windows OS, Microsoft 365, Active Directory, and networking fundamentals

Excellent communication, time management, and documentation skills

Ability to juggle multiple priorities in a client-focused environment

Requirements

Reliable transportation and valid driver’s license

Must pass a background check

Must be authorized to work in the U.S. ( no sponsorships provided )

Nice to Have Apply now

or message us directly to learn more.

Seniority level taava>

Mid‑Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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