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NEST International, Inc.

Sourcing Associate

NEST International, Inc., Mantua, New Jersey, United States

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Fast-paced role. Big impact. Strong benefits.

If you enjoy building relationships, solving problems, and being the bridge between clients, service providers, and internal teams—this could be your next move.

Who We Are

NEST is a pioneer in the Integrated Facilities Management (IFM) industry. Since 1994, we’ve partnered with multi-site organizations to deliver real cost savings through industry-leading technology, operational excellence, and a deep understanding of our clients’ brand standards.

We believe great service starts with great people—and we invest in teams that care about doing things right.

What You’ll Do

As a Sourcing Associate, you’ll be the glue that connects NEST with our Independent Service Providers (ISPs) across the U.S., ensuring service excellence and strong partnerships.

Build and maintain professional relationships with ISPs, internal teams, and clients

Source qualified ISPs using tools like Apptivo Leads, System Z, LinkedIn, Thumbtack, and more

Ensure ISPs have the experience and equipment to deliver top-notch service

Educate ISPs on compliance requirements, contracts, insurance, and our service portals

Onboard new ISPs and support coverage needs across the country

Negotiate ISP pricing and monitor gross profit to keep services profitable

Troubleshoot ISP-related issues and escalate when necessary

Track and manage work orders in System Z to ensure nothing falls through the cracks

Confirm services with ISPs and clients for recurring and scheduled work

Review and address ISP compliance reports, payment status, and performance metrics

Support new programs, project rollouts, and high-visibility work orders

Collaborate with Quality Assurance and management to solve problems and improve processes

Provide backup coverage for teammates during high-volume periods

Maintain professional, courteous communication via phone, email, and conference calls

Keep detailed notes and documentation to ensure all parties are informed

Busy? Absolutely. Boring? Never.

Who Thrives in This Role

Relationship builders who enjoy connecting with people and creating solutions

Organized multitaskers who stay cool under pressure

Strong communicators who maintain professionalism in every interaction

Problem-solvers who can think on their feet and work independently

Requirements:

High school diploma or GED

1–2 years of customer service or facility management experience

Comfortable using computers and learning new systems

Starting at $18/hr

Bonus opportunities

40 hours Vacation + 32 hours Personal (Year 1)

40 hours Paid Sick Time

6 Paid Holidays

Medical plans – NEST helps cover the cost

401(k) with company match

Employer-paid life insurance ($15,000)

Employee Assistance Program (EAP)

Optional Dental, Vision, Pet Insurance, Legal & Identity Protection

Our Values

Innovation: Delivering real cost-saving strategies through technology and operational excellence

Helping: Supporting our clients, communities, service providers, and employees

Together: Building trusted partnerships through respect, teamwork, and exceptional service

Equal Opportunity Employer

NEST is proud to be an Equal Opportunity and Equal Pay Employer. We are committed to creating an inclusive workplace and provide reasonable accommodations for qualified individuals with disabilities.

Pre-Employment Requirements

Before officially joining NEST, candidates must successfully complete:

A pre-employment skills assessment

Background check

Drug screening

If you want solid pay, great benefits, and a role where your work makes a real difference every day—apply today.

We can’t wait to meet you.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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