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City of New York

Investigator, Employee Discipline

City of New York, New York, New York, us, 10261

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Associate Investigator (NOT PR - 31121) New York City Taxi and Limousine Commission (TLC) is responsible for oversight of for-hire vehicle industries in NYC. The role ensures each passenger’s riding experience is safe, comfortable and convenient, that TLC drivers are driving safely, and combats unlicensed for-hire activity.

Job Duties

Managing a caseload of disciplinary investigations agency-wide.

Conducting interviews with TLC uniformed and non-uniformed employees, licensees, and potential witnesses.

Collecting, reviewing, and analyzing forensic, audio, video, written, medical, and testimonial evidence.

Coordinating and liaising with external criminal justice agencies, including the NYC Department of Investigation and City District Attorney’s Offices.

Preparing detailed written reports summarizing evidentiary findings and testifying before administrative tribunals such as the NYC Office of Administrative Trials and Hearings (OATH).

Ensuring adherence to and enforcement of TLC policies, procedures, rules, and regulations, as well as applicable administrative disciplinary and civil service law procedures.

Assisting in the development and delivery of training programs related to employee conduct and disciplinary procedures.

Handling related projects as assigned.

Minimum Qualifications

A four‑year high school diploma or its educational equivalent and five years of satisfactory full‑time experience as an investigator evaluating credit worthiness, searching for assets, verifying information concerning education, experience, and other personal qualifications bearing upon character and fitness for employment, or performing investigations involving the research, compilation and/or location of evidence or information in order to build a case or uncover activities of a criminal, corrupt, unlawful or unethical nature; or

An associate degree or 60 semester credits from an accredited college and four years of satisfactory full‑time experience as described in “1” above; or

A baccalaureate degree from an accredited college and two years of satisfactory full‑time experience as described in “1” above; or

Education and/or experience equivalent to “1”, “2”, or “3” above.

Candidates must currently be serving in a permanent Associate Investigator civil service title or have passed the Associate Investigator civil service exam.

Preferred Skills

Strong interest in public service and law enforcement.

Must have a strong investigative background.

Excellent communication, analytical, and writing skills, with the ability to remain objective and thorough in conducting investigations for uniformed and non-uniformed personnel.

Proven conflict management, problem‑solving, advocacy, and negotiation skills.

Demonstrated ability to manage highly sensitive and confidential information with discretion and integrity.

Multilingual or bilingual skills are desirable.

Candidates must currently be serving in a permanent Investigator civil service title or have taken and passed the Investigator civil service exam.

Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for two continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.

Work Location: New York, NY

Appointments are subject to oversight approval.

Submission of a resume is not a guarantee that you will receive an interview.

How to Apply Please go to cityjobs.nyc.gov and search for Job ID# 763033 or click the “Apply” button below.

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