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TechDigital Group

Program Manager

TechDigital Group, Osseo, Minnesota, United States, 55311

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JOB DESCRIPTION

Responsible for overall Service Entry Sheet and WO2Pay program support.

Support will include onboarding suppliers, daily/weekly reporting, training employees & suppliers, supporting the billing platform conversion process, SharePoint management, etc.

Position may also be responsible for the coordination and completion of projects that are small to moderate in scope, risk, and/or organizational span, including subprojects or larger, more complex projects.

Manages multiple projects and/or initiatives and orchestrates the results to achieve program success.

Defines and reports program status, development issues and success metrics.

Identifies and monitors areas of risk.

Continuously seeks opportunities to improve cost, performance and schedule.

Facilitates communication and coordination among projects.

Manages stakeholder engagement and satisfaction.

Maintains awareness of trends, business conditions and internal process and practices impacting component projects or program.

Adheres to standard project management methodologies and reporting techniques.

Proficiency in MS Office required.

Job Details and Requirements Section 1. Explain what the scope of the work/project is? Project Overview, deliverables (what is this person responsible for).

High-level project overview and deliverables were discussed: coordinator-type role, partnering with the team, supporting processes, and handling data tasks (including Power BI).

2. What does a typical day look like?

Partnering with the team, working on coordination tasks, and data-related responsibilities.

3. Describe work environment / team culture (supportive/collaborative, teamwork or individual contributor)?

Collaborative, hybrid environment (on-site Tue/Wed/Thu).

4. Can you elaborate on any potential risks or safety considerations associated with this role, particularly if the responsibilities extend beyond a standard desk or office environment?

Minimal risk; primarily desk-based, no field work or customer visits.

5. What are the work hours/shift (standard, evening, full time/part time, OT required, on-call for 24/7 operation)?

No overtime expected.

Candidate Detail Section 1. What are the top 3-5 skills and qualifications (technology/application/software, etc.) required?

Power BI and other technical skills; strong problem-solving and ability to dig into data.

2. What non-technical skills are necessary (i.e., such as communication, problem solving, team player)?

Utility industry experience preferred; years of experience discussed but not specified numerically.

3. Ideal candidate background and how many years required?

Utility industry experience preferred; 5 years of experience discussed.

4. Are there any specific companies you like to see on a candidate's resume?

Utility companies (similar to Xcel Energy).

5. Are there any certifications that the candidate must possess?

N/A

6. Are there any preferred or "nice to have" skills?

Some additional technical skills beyond Power BI.

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