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McDonald's

Shift Manager

McDonald's, Springfield, Illinois, us, 62777

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Join the Capital City McDonald’s Family — Shift Managers Wanted! Pay $17.00–$17.75 per hour (Based on experience, availability, and completion of training)

Lead the shift. Develop your team. Keep the restaurant running strong.

Ready to take the next step in your leadership journey? Capital City McDonald’s is hiring Shift Managers for all shifts, including days, nights, and overnights. If you enjoy leading people, solving problems in the moment, and making an impact every day, this role may be the perfect fit.

About Capital City McDonald’s Capital City McDonald’s is a locally owned and operated McDonald’s organization proud to serve our communities every day. While we’re part of a globally recognized brand, our restaurants are run by local leaders who care about their teams and the neighborhoods we serve.

Our mission is simple: to be our community’s favorite place to eat and work.

Benefits (for eligible employees)

401(k) Retirement Savings Plan

Same-Day Pay with Tapcheck: Get paid instantly for the hours you work.

Educational Support Program: Tuition assistance of up to $3,000 per year at any accredited institution, plus free college degree programs.

Free Employee Meals: Enjoy complimentary meals during your shifts.

Employee Assistance Program: Get support for personal or professional challenges through our EAP.

Free Uniforms: We provide uniforms at no cost to you.

National Discounts: Take advantage of discounts at various national retailers.

McDPerks: Access exclusive discounts and benefits through our employee perks program.

Opportunities for Advancement: Grow your career with opportunities for advancement within our organization.

Earn a High School Diploma for Free: Take advantage of our program to earn your high school diploma at no cost.

What This Role Is Responsible For As a Shift Manager, you are responsible for leading shifts and setting clear expectations for your team. You’ll plan and prepare for each shift, assign positions, and ensure the right people are in the right places at the right times. Throughout the shift, you’ll coach and support crew members, recognize great performance, and address opportunities in real time.

You are accountable for delivering strong Quality, Service, and Cleanliness results by following McDonald’s standards and holding the team to them. This includes overseeing food safety, monitoring safety and security practices, managing inventory and waste, and ensuring the restaurant is clean, organized, and running efficiently.

Shift Managers also play an important role in communication. You’ll share information with fellow leaders, support department goals, and help ensure smooth transitions between shifts so the restaurant stays set up for success all day long.

What You’ll Do Day to Day On a typical shift, you’ll lead and motivate the crew, monitor performance, take action when standards slip, and make decisions that protect the business and the guest experience. You’ll use routines, checklists, and leadership tools to manage time, stay organized, and keep the shift on track.

What We’re Looking For Candidates must be 18 years of age or older. Previous leadership experience is preferred, ideally in a restaurant, retail, or hospitality environment. We’re looking for positive team players who communicate well, enjoy working with people, and can thrive in a fast-paced environment. Flexible availability across days, nights, and weekends is important for this role.

Additional Info

This job posting highlights what it’s like to work at a Capital City McDonald’s restaurant, but it is not a complete job description. Shift Managers may perform a variety of tasks, and not all essential functions are listed.

Capital City McDonald’s restaurants are owned and operated by an independent McDonald’s franchisee. The franchisee is a separate employer from McDonald’s USA and is responsible for all employment matters, including hiring, scheduling, supervision, and compensation.

Requisition ID: PDXMC794E33AE-D41D-43E1-9CA5-748952E68206_83294

McDonald’s Corporation and McDonald’s USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald’s and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact recruiting.supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

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