Arizona Department of Economic Security
CASE MANAGER 3 - TARGETED UNIT
Arizona Department of Economic Security, Surprise, Arizona, United States, 85379
CASE MANAGER 3 - TARGETED UNIT
Department:
Arizona Department of Economic Security (DES)
Division:
Division of Developmental Disabilities (DDD)
Specialty District:
Serving District West and District East
Locations: 11526 West Bell Road, Surprise, AZ 85378
125 East Elliot Road, Chandler, AZ 85225
11518 East Apache Trail, Apache Junction, AZ 85120
Posting Details:
Salary: $53,000.00-$55,000.00
Grade:
18
Closing Date:
January 20, 2026
This job provides an opportunity to be part of an amazing team that helps Arizonans thrive. DES strengthens individuals, families, and communities for a better quality of life. The Division of Developmental Disabilities (DDD) seeks an experienced, highly motivated individual to join our team as a Case Manager 3 – Targeted Unit in the Specialty District. DDD provides individuals with developmental disabilities and their families services and supports that are flexible, high quality, and member‑driven. These services provide opportunities to exercise the rights and responsibilities of independent decision‑making and community engagement.
Job Duties
Drive a vehicle to conduct onsite visits to members' homes, schools, and/or program sites to develop relationships and discuss service needs and supports.
Develop, review, monitor and evaluate Person‑Centered Service Plan (PCSP) in accordance with mandates, documenting individual progress and concerns, and completing appropriate referrals to community agencies.
Facilitate meetings and program visits to assist with member/family choices; complete referrals for assessed/covered services.
Collaborate with community agencies to provide assistance and support to members and families in crisis.
Write comprehensive progress notes and maintain case records. Prepare a variety of reports and complete special projects, as required. Attend staffing meetings, training and other meetings (including statewide travel). Confer with supervisor. Act as supervisor in supervisor's absence.
Knowledge, Skills & Abilities (KSAs)
Health Insurance Portability and Accountability Act (HIPAA).
Community resources, medical and behavioral health issues and terminology.
Knowledge of methods, procedures, and techniques used in the development of Person‑Centered Service Plan (PCSP).
Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities.
Principles and practices of case management.
Skills
Initiating, developing, and maintaining member service plans.
Interviewing, counseling, and interacting with members and family members.
Problem identification and resolution.
Abilities
Work independently and within diverse work teams.
Lead a team of Support Coordinators in the absence of the supervisor.
Maintain confidentiality.
Drive a motor vehicle.
Selective Preference(s)
N/A
Pre‑Employment Requirements
Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor Degree in Social Work (SW), OR Psychology, Special Education or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI); OR candidate must have a minimum of two (2) years' experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI).
A Bachelor's Degree in Human Services, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI) OR have at least three (3) years' experience working with or for individuals with intellectual or developmental disabilities.
Driver's License Requirements (for positions that require driving): Any employee operating a motor vehicle on State business must possess a current, valid class‑appropriate driver's license, complete required training, and successfully pass all necessary driver's license record checks; maintain acceptable driving records and complete all required driver training. Employees operating a personally owned vehicle on State business must maintain the statutory liability insurance.
Employee must have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41‑1968 in order to work with children and vulnerable adults.
Candidates subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8‑804 and the Adult Protective Services Registry pursuant to A.R.S. 46‑459.
Successfully pass background and reference check; employment contingent upon completion of the above process and the Agency's ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify).
Benefits
Affordable medical, dental, life, and short‑term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long‑term disability plans.
10 paid holidays per year.
Vacation time accrued at 4.00 hours bi‑weekly for the first three years.
Paid Parental Leave – up to 12 weeks per year paid leave for newborn or newly‑placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi‑weekly.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement & employee development opportunities.
Flexible schedules to create a work/life balance.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by the State of Arizona, please visit our benefits page.
Retirement State employees are required to participate in the Arizona State Retirement System (ASRS), the State‑sponsored retirement contribution plan and the Long‑Term Disability (LTD) program after a 27‑week waiting period. The ASRS defined benefit plan provides for life‑long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax‑deferred retirement investments.
Contact Us For questions about this career opportunity, please contact Kari Nagler at 480‑536‑2513 or knagler@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480‑536‑2513. Requests should be made as early as possible to allow time to arrange the accommodation.
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Arizona Department of Economic Security (DES)
Division:
Division of Developmental Disabilities (DDD)
Specialty District:
Serving District West and District East
Locations: 11526 West Bell Road, Surprise, AZ 85378
125 East Elliot Road, Chandler, AZ 85225
11518 East Apache Trail, Apache Junction, AZ 85120
Posting Details:
Salary: $53,000.00-$55,000.00
Grade:
18
Closing Date:
January 20, 2026
This job provides an opportunity to be part of an amazing team that helps Arizonans thrive. DES strengthens individuals, families, and communities for a better quality of life. The Division of Developmental Disabilities (DDD) seeks an experienced, highly motivated individual to join our team as a Case Manager 3 – Targeted Unit in the Specialty District. DDD provides individuals with developmental disabilities and their families services and supports that are flexible, high quality, and member‑driven. These services provide opportunities to exercise the rights and responsibilities of independent decision‑making and community engagement.
Job Duties
Drive a vehicle to conduct onsite visits to members' homes, schools, and/or program sites to develop relationships and discuss service needs and supports.
Develop, review, monitor and evaluate Person‑Centered Service Plan (PCSP) in accordance with mandates, documenting individual progress and concerns, and completing appropriate referrals to community agencies.
Facilitate meetings and program visits to assist with member/family choices; complete referrals for assessed/covered services.
Collaborate with community agencies to provide assistance and support to members and families in crisis.
Write comprehensive progress notes and maintain case records. Prepare a variety of reports and complete special projects, as required. Attend staffing meetings, training and other meetings (including statewide travel). Confer with supervisor. Act as supervisor in supervisor's absence.
Knowledge, Skills & Abilities (KSAs)
Health Insurance Portability and Accountability Act (HIPAA).
Community resources, medical and behavioral health issues and terminology.
Knowledge of methods, procedures, and techniques used in the development of Person‑Centered Service Plan (PCSP).
Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities.
Principles and practices of case management.
Skills
Initiating, developing, and maintaining member service plans.
Interviewing, counseling, and interacting with members and family members.
Problem identification and resolution.
Abilities
Work independently and within diverse work teams.
Lead a team of Support Coordinators in the absence of the supervisor.
Maintain confidentiality.
Drive a motor vehicle.
Selective Preference(s)
N/A
Pre‑Employment Requirements
Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor Degree in Social Work (SW), OR Psychology, Special Education or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI); OR candidate must have a minimum of two (2) years' experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI).
A Bachelor's Degree in Human Services, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI) OR have at least three (3) years' experience working with or for individuals with intellectual or developmental disabilities.
Driver's License Requirements (for positions that require driving): Any employee operating a motor vehicle on State business must possess a current, valid class‑appropriate driver's license, complete required training, and successfully pass all necessary driver's license record checks; maintain acceptable driving records and complete all required driver training. Employees operating a personally owned vehicle on State business must maintain the statutory liability insurance.
Employee must have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41‑1968 in order to work with children and vulnerable adults.
Candidates subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8‑804 and the Adult Protective Services Registry pursuant to A.R.S. 46‑459.
Successfully pass background and reference check; employment contingent upon completion of the above process and the Agency's ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify).
Benefits
Affordable medical, dental, life, and short‑term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long‑term disability plans.
10 paid holidays per year.
Vacation time accrued at 4.00 hours bi‑weekly for the first three years.
Paid Parental Leave – up to 12 weeks per year paid leave for newborn or newly‑placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi‑weekly.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement & employee development opportunities.
Flexible schedules to create a work/life balance.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by the State of Arizona, please visit our benefits page.
Retirement State employees are required to participate in the Arizona State Retirement System (ASRS), the State‑sponsored retirement contribution plan and the Long‑Term Disability (LTD) program after a 27‑week waiting period. The ASRS defined benefit plan provides for life‑long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax‑deferred retirement investments.
Contact Us For questions about this career opportunity, please contact Kari Nagler at 480‑536‑2513 or knagler@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480‑536‑2513. Requests should be made as early as possible to allow time to arrange the accommodation.
#J-18808-Ljbffr