Arizona Department of Economic Security
CASE MANAGER 2 - TARGETED UNIT
Arizona Department of Economic Security, Surprise, Arizona, United States, 85379
CASE MANAGER 2 - TARGETED UNIT
Arizona Department of Economic Security – Division of Developmental Disabilities (DDD) – Specialty District Serving District Central and District West; Locations: 11526 West Bell Road, Surprise, AZ 85378 & 8620 North 22nd Avenue, Phoenix, AZ 85021.
Salary: $49,000.00 – $51,000.00; Grade: 17; Closing Date: January 19, 2026.
At the Department of Economic Security (DES), our mission is to strengthen individuals, families, and communities for a better quality of life. We are seeking an experienced and highly motivated Case Manager 2 – Targeted Unit to support individuals with developmental disabilities and their families, providing flexible, high‑quality, member‑driven services and supports that promote independent decision‑making and community engagement.
Essential Duties and Responsibilities
Drive a vehicle to conduct onsite visits to members’ homes, schools and program sites to develop relationships and discuss service needs and supports.
Develop, review, monitor and evaluate Person‑Centered Service Plans (PCSP) in accordance with mandated timeliness and document individual progress and concerns, and complete appropriate referrals to community agencies.
Facilitate meetings and program visits to assist with member/family choices; complete referrals for assessed/covered services.
Collaborate with community agencies to provide assistance and support to members and families in crisis.
Write comprehensive progress notes and maintain case records; prepare a variety of reports and complete special projects as required.
Knowledge, Skills & Abilities (KSAs)
Health Insurance Portability and Accountability Act (HIPAA).
Medical and behavioral health issues and terminology.
Knowledge of methods, procedures, and techniques used in the development of Person‑Centered Service Plans (PCSP).
Federal and State statutes and agency policies and procedures relating to the care and assistance of individuals with developmental disabilities.
Principles and practices of case management.
Skills In
Developing, evaluating, and maintaining member service plans.
Interviewing, counseling, and interacting with members and family members.
Problem identification and resolution.
Ability To
Work independently and within diverse work teams.
Organize and manage case load.
Document case files and information within required timelines.
Maintain confidentiality.
Drive a motor vehicle.
Selective Preference(s)
N/A
Pre‑Employment Requirements
Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor degree in Social Work (SW), Psychology, Special Education or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a serious mental illness (SMI); OR candidate must have a minimum of two (2) years’ experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a serious mental illness (SMI).
A Bachelor’s Degree in Human Services, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a serious mental illness (SMI) OR have at least three (3) years’ experience working with or for individuals with intellectual or developmental disabilities.
If this position requires driving or the use of vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on state business must possess and retain a current, valid class‑appropriate driver’s license, complete all required training, and successfully pass all necessary driver license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutory required liability insurance (see Arizona Administrative Code (A.A.C.) (R2‑10‑201.11)).
Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41‑1968 in order to work with children and vulnerable adults.
Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8‑804 and the Adult Protective Services Registry pursuant to A.R.S. 46‑459.
Successfully pass background and reference check; employment is contingent upon completion of the above‑mentioned process and the agency’s ability to reasonably accommodate any restrictions.
All newly hired state employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify).
Benefits
Affordable medical, dental, life, and short‑term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long‑term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi‑weekly for the first 3 years
Paid parental leave – up to 12 weeks per year paid leave for newborn or newly‑placed foster/adopted child (pilot program)
Sick time accrued at 3.70 hours bi‑weekly
Deferred compensation plan
Wellness plans
Tuition reimbursement
Stipend opportunities
Infant at Work program
Rideshare and public transit subsidy
Career advancement & employee development opportunities
Flexible schedules to create a work/life balance
Retirement State employees are required to participate in the Arizona State Retirement System (ASRS), the state‑sponsored retirement contribution plan, and the Long‑Term Disability (LTD) program after a 27‑week waiting period. The ASRS defined‑benefit plan provides for life‑long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax‑deferred retirement investments.
Contact Us For questions about this career opportunity, please contact Kari Nagler at 480‑536‑2513 or knagler@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480‑536‑2513. Requests should be made as early as possible to allow time to arrange the accommodation.
Seniority level Mid‑Senior level
Employment type Other
Job function Other
Industries Government Administration
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Salary: $49,000.00 – $51,000.00; Grade: 17; Closing Date: January 19, 2026.
At the Department of Economic Security (DES), our mission is to strengthen individuals, families, and communities for a better quality of life. We are seeking an experienced and highly motivated Case Manager 2 – Targeted Unit to support individuals with developmental disabilities and their families, providing flexible, high‑quality, member‑driven services and supports that promote independent decision‑making and community engagement.
Essential Duties and Responsibilities
Drive a vehicle to conduct onsite visits to members’ homes, schools and program sites to develop relationships and discuss service needs and supports.
Develop, review, monitor and evaluate Person‑Centered Service Plans (PCSP) in accordance with mandated timeliness and document individual progress and concerns, and complete appropriate referrals to community agencies.
Facilitate meetings and program visits to assist with member/family choices; complete referrals for assessed/covered services.
Collaborate with community agencies to provide assistance and support to members and families in crisis.
Write comprehensive progress notes and maintain case records; prepare a variety of reports and complete special projects as required.
Knowledge, Skills & Abilities (KSAs)
Health Insurance Portability and Accountability Act (HIPAA).
Medical and behavioral health issues and terminology.
Knowledge of methods, procedures, and techniques used in the development of Person‑Centered Service Plans (PCSP).
Federal and State statutes and agency policies and procedures relating to the care and assistance of individuals with developmental disabilities.
Principles and practices of case management.
Skills In
Developing, evaluating, and maintaining member service plans.
Interviewing, counseling, and interacting with members and family members.
Problem identification and resolution.
Ability To
Work independently and within diverse work teams.
Organize and manage case load.
Document case files and information within required timelines.
Maintain confidentiality.
Drive a motor vehicle.
Selective Preference(s)
N/A
Pre‑Employment Requirements
Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor degree in Social Work (SW), Psychology, Special Education or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a serious mental illness (SMI); OR candidate must have a minimum of two (2) years’ experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a serious mental illness (SMI).
A Bachelor’s Degree in Human Services, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a serious mental illness (SMI) OR have at least three (3) years’ experience working with or for individuals with intellectual or developmental disabilities.
If this position requires driving or the use of vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on state business must possess and retain a current, valid class‑appropriate driver’s license, complete all required training, and successfully pass all necessary driver license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutory required liability insurance (see Arizona Administrative Code (A.A.C.) (R2‑10‑201.11)).
Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41‑1968 in order to work with children and vulnerable adults.
Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8‑804 and the Adult Protective Services Registry pursuant to A.R.S. 46‑459.
Successfully pass background and reference check; employment is contingent upon completion of the above‑mentioned process and the agency’s ability to reasonably accommodate any restrictions.
All newly hired state employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify).
Benefits
Affordable medical, dental, life, and short‑term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long‑term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi‑weekly for the first 3 years
Paid parental leave – up to 12 weeks per year paid leave for newborn or newly‑placed foster/adopted child (pilot program)
Sick time accrued at 3.70 hours bi‑weekly
Deferred compensation plan
Wellness plans
Tuition reimbursement
Stipend opportunities
Infant at Work program
Rideshare and public transit subsidy
Career advancement & employee development opportunities
Flexible schedules to create a work/life balance
Retirement State employees are required to participate in the Arizona State Retirement System (ASRS), the state‑sponsored retirement contribution plan, and the Long‑Term Disability (LTD) program after a 27‑week waiting period. The ASRS defined‑benefit plan provides for life‑long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax‑deferred retirement investments.
Contact Us For questions about this career opportunity, please contact Kari Nagler at 480‑536‑2513 or knagler@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480‑536‑2513. Requests should be made as early as possible to allow time to arrange the accommodation.
Seniority level Mid‑Senior level
Employment type Other
Job function Other
Industries Government Administration
#J-18808-Ljbffr