Senior Engineering Manager - AI-Driven CX Platforms

A leading cryptocurrency company in Baton Rouge is seeking a Senior Engineering Manager to lead their Customer Engagement & Experience Platforms team. The role oversees both custom-built and SaaS-based AI-powered customer support tools. Ideal candidates have over 10 years of software engineering experience, including managing teams, and a strong technical background in AWS, Golang, and React. The position aims to enhance customer satisfaction while driving automation and efficiency. #J-18808-Ljbffr