Senior Engineering Manager - AI-Driven CX Platforms

A leading cryptocurrency firm is seeking a Senior Engineering Manager in Tallahassee, Florida, to lead the Customer Engagement & Experience Platforms team. This role involves overseeing engineering teams to improve customer support through AI-driven self-service and automation tools. Candidates should have over 10 years of software engineering experience, with strong foundations in AWS, Golang, and React. The ideal candidate will excel in mentorship, communication, and problem-solving, making a significant impact on customer interactions and satisfaction. #J-18808-Ljbffr