Concentrix
Inside Sales Rep – Remote (Automotive, Bilingual: English / Spanish)
Concentrix, Nashville, Tennessee, United States, 37247
Inside Sales Rep — Remote (Automotive, Bilingual: English / Spanish)
Location: United States Of America
SUMMARY Inside Sales Rep — Remote (Automotive, Bilingual: English / Spanish) works from home and interfaces with customers via inbound/outbound calls and/or the Internet. This position provides customer service support and resolution of routine problems and questions regarding client’s products and/or services. We accept applications on an ongoing basis. Military veterans are encouraged to apply.
WHAT YOU WILL DO IN THIS ROLE
Provide inbound and outbound customer support using a call flow guide in the customer’s preferred language
Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills
Use product knowledge, build client relationships, and find new ways to retain customers
Be detail-oriented for sales of products and services
Track, document, and retrieve information in databases
Offer additional products and/or services with every sale
Deliver expert customer experiences…with a smile.
YOUR QUALIFICATIONS
The ability to speak fluent Spanish and English
1+ year of proven B2B experience (meeting quotas, working on commission, selling products and/or services)
Account Management experience preferred
Experience utilizing a CRM preferred (such as SalesForce)
A strong understanding of the sales/selling process, building relationships, communication skills, negotiation techniques, and closing deals
Open availability
A high school diploma or GED
A quiet, distraction‑free environment to work from in your home
Proficiency in fast‑paced multi‑tasking
Eagerness to learn new technologies
Strong computer navigation skills and PC knowledge
A desktop or laptop to complete PC and internet testing; a work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
High‑speed internet (no wireless/hotspots or satellite) and a smartphone
Must reside in the United States and have a valid U.S. address for residence
WHAT’S IN IT FOR YOU
The base salary range for this position is $15-$19/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
DailyPay enrollment option to access pay “early,” when you want it
Paid training and performance‑based incentives
Lucrative employee referral bonus opportunities
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Neurodiversity, Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
Work‑from‑home convenience
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game‑Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed: Currently, this position may be performed only in the states listed here.
Concentrix is an equal opportunity and affirmative action (EEO‑AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)
Spanish
To request a reasonable accommodation please click HERE. If you wish to review the affirmative action plan, please click HERE.
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Location: United States Of America
SUMMARY Inside Sales Rep — Remote (Automotive, Bilingual: English / Spanish) works from home and interfaces with customers via inbound/outbound calls and/or the Internet. This position provides customer service support and resolution of routine problems and questions regarding client’s products and/or services. We accept applications on an ongoing basis. Military veterans are encouraged to apply.
WHAT YOU WILL DO IN THIS ROLE
Provide inbound and outbound customer support using a call flow guide in the customer’s preferred language
Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills
Use product knowledge, build client relationships, and find new ways to retain customers
Be detail-oriented for sales of products and services
Track, document, and retrieve information in databases
Offer additional products and/or services with every sale
Deliver expert customer experiences…with a smile.
YOUR QUALIFICATIONS
The ability to speak fluent Spanish and English
1+ year of proven B2B experience (meeting quotas, working on commission, selling products and/or services)
Account Management experience preferred
Experience utilizing a CRM preferred (such as SalesForce)
A strong understanding of the sales/selling process, building relationships, communication skills, negotiation techniques, and closing deals
Open availability
A high school diploma or GED
A quiet, distraction‑free environment to work from in your home
Proficiency in fast‑paced multi‑tasking
Eagerness to learn new technologies
Strong computer navigation skills and PC knowledge
A desktop or laptop to complete PC and internet testing; a work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
High‑speed internet (no wireless/hotspots or satellite) and a smartphone
Must reside in the United States and have a valid U.S. address for residence
WHAT’S IN IT FOR YOU
The base salary range for this position is $15-$19/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
DailyPay enrollment option to access pay “early,” when you want it
Paid training and performance‑based incentives
Lucrative employee referral bonus opportunities
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Neurodiversity, Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
Work‑from‑home convenience
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game‑Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed: Currently, this position may be performed only in the states listed here.
Concentrix is an equal opportunity and affirmative action (EEO‑AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)
Spanish
To request a reasonable accommodation please click HERE. If you wish to review the affirmative action plan, please click HERE.
#J-18808-Ljbffr