Ellation, Inc.
Director, Strategic Business Transformation & Operations
Ellation, Inc., Los Angeles, California, United States, 90079
Director, Strategic Business Transformation & Operations
About Crunchyroll
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super‑serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in‑person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the role We're looking for a Director, Strategic Business Transformation & Operations to serve as the right hand to the SVP of Business Transformation and Operations. You'll help turn strategy into clear priorities, focused initiatives, and tangible results, bringing focus to what matters most and keeping leaders aligned around the highest‑impact work. This hands‑on individual contributor role is for someone who values solving complex problems, working across teams, and driving change at scale. You'll turn ambiguity into action and help us move faster with clarity and focus.
Key Responsibilities
Partner with the SVP and senior leaders to define and communicate company priorities
Synthesize complex business information into clear, compelling narratives for leadership forums, SMT, and all‑hands
Advise on content and messaging for high‑visibility communications
Plan and run key forums such as town halls, all‑hands, executive offsites, and leadership meetings
Build processes that improve collaboration, accountability, and follow‑through, removing friction across teams
Track and report on strategic initiatives to ensure timely delivery and measurable impact
Establish accountability, flag risks and dependencies early, and maintain visibility across major transformation efforts
Develop briefings, presentations, and talking points that prepare the SVP for key meetings and decisions
Embed company values and BTO norms into daily operations and leadership behaviors
Partner with HR and functional leaders to strengthen engagement, performance, and organizational health
Lead cross‑functional initiatives and pilots to solve complex challenges, improve operations, and test new ideas
Own the operational budget for the segment, partnering with leaders on annual planning and leading monthly and quarterly reviews
We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Los Angeles office.
About You We get excited about candidates, like you, because you turn complex problems into clear plans and real progress.
You have 12+ years of professional experience, including 2+ years in management consulting focused on strategy, operations, or transformation
You have experience in media, technology, or streaming environments
You have experience supporting large‑scale business transformation or operational improvement efforts
You have experience leading complex, cross‑functional work from idea to delivery
You handle ambiguity well and can bring structure and clarity when balancing multiple priorities
You think analytically, stay organized, communicate clearly, and use data and metrics to guide decisions
You have succeeded at working directly with senior leaders, earning trust, and influencing decisions
Why you will love working at Crunchyroll In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
Flexible time off policies allowing you to take the time you need to be your whole self.
Generous medical, dental, vision, STD, LTD, and life insurance
Health Saving Account HSA program
Health care and dependent care FSA
401(k) plan, with employer match
Support program for new parents
Pet insurance and some of our offices are pet friendly!
The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time‑off programs, and progressive health benefits and perks.
$156,377 - $190,000 USD
Our commitment to diversity and inclusion Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About our Values We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.
Voluntary Self‑Identification For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Crunchyroll, LLC’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Voluntary Self‑Identification of Disability Form CC‑305 Page 1 of 1 OMB Control Number 1250‑0005 Expires 04/30/2026
Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr
Join our team, and help us shape the future of anime!
About the role We're looking for a Director, Strategic Business Transformation & Operations to serve as the right hand to the SVP of Business Transformation and Operations. You'll help turn strategy into clear priorities, focused initiatives, and tangible results, bringing focus to what matters most and keeping leaders aligned around the highest‑impact work. This hands‑on individual contributor role is for someone who values solving complex problems, working across teams, and driving change at scale. You'll turn ambiguity into action and help us move faster with clarity and focus.
Key Responsibilities
Partner with the SVP and senior leaders to define and communicate company priorities
Synthesize complex business information into clear, compelling narratives for leadership forums, SMT, and all‑hands
Advise on content and messaging for high‑visibility communications
Plan and run key forums such as town halls, all‑hands, executive offsites, and leadership meetings
Build processes that improve collaboration, accountability, and follow‑through, removing friction across teams
Track and report on strategic initiatives to ensure timely delivery and measurable impact
Establish accountability, flag risks and dependencies early, and maintain visibility across major transformation efforts
Develop briefings, presentations, and talking points that prepare the SVP for key meetings and decisions
Embed company values and BTO norms into daily operations and leadership behaviors
Partner with HR and functional leaders to strengthen engagement, performance, and organizational health
Lead cross‑functional initiatives and pilots to solve complex challenges, improve operations, and test new ideas
Own the operational budget for the segment, partnering with leaders on annual planning and leading monthly and quarterly reviews
We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Los Angeles office.
About You We get excited about candidates, like you, because you turn complex problems into clear plans and real progress.
You have 12+ years of professional experience, including 2+ years in management consulting focused on strategy, operations, or transformation
You have experience in media, technology, or streaming environments
You have experience supporting large‑scale business transformation or operational improvement efforts
You have experience leading complex, cross‑functional work from idea to delivery
You handle ambiguity well and can bring structure and clarity when balancing multiple priorities
You think analytically, stay organized, communicate clearly, and use data and metrics to guide decisions
You have succeeded at working directly with senior leaders, earning trust, and influencing decisions
Why you will love working at Crunchyroll In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
Flexible time off policies allowing you to take the time you need to be your whole self.
Generous medical, dental, vision, STD, LTD, and life insurance
Health Saving Account HSA program
Health care and dependent care FSA
401(k) plan, with employer match
Support program for new parents
Pet insurance and some of our offices are pet friendly!
The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time‑off programs, and progressive health benefits and perks.
$156,377 - $190,000 USD
Our commitment to diversity and inclusion Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About our Values We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.
Voluntary Self‑Identification For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Crunchyroll, LLC’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Voluntary Self‑Identification of Disability Form CC‑305 Page 1 of 1 OMB Control Number 1250‑0005 Expires 04/30/2026
Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr