Senior Engineering Manager – AI Customer Experience Platforms

A leading cryptocurrency platform in Jefferson City seeks a Senior Engineering Manager to oversee the Customer Engagement & Experience Platforms team. This role involves guiding a distributed team to develop AI-powered customer support solutions, enhancing operational efficiency and customer satisfaction. Ideal candidates possess over 10 years of software engineering experience, with at least 3 years in management. Emphasis on AWS, Golang, and strong analytical skills is critical. In-person collaboration is required for representing the company’s vision and fostering team alignment. #J-18808-Ljbffr