Amazon
Server Engineer | Data Center Operations, DCO
Job ID: 3148792 | Amazon Data Services Japan G.K.
Overview AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment to ensure continual access to the innovation customers rely on. We work on challenging problems and look for talented people to help.
ソフトウェア、ハードウェア、ネットワークエンジニア、サプライチェーンスペシャリスト、セキュリティエキスパート、運用マネージャーなど、多様な専門性を持つチームの一員として活躍してください。AWSの各部門と緊密に連携し、最高水準の安全性とセキュリティを確保しながら、お客様に低コストで無限に近い処理能力を提供します。
Key job responsibilities
Working as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
Install and remove server racks, fix various IT hardware and network components, and respond to emergent situations that affect operations.
Meet customer service level agreements by resolving problems, and be the first line touch point for hardware troubleshooting and technical issues.
Perform on‑call duties and participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
Participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
Have knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge.
Contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
More experienced engineers may assist in training less experienced members of the team.
Day in the life
You will support Data Center infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.).
You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including installing and removing server racks and fixing server hardware.
You will perform on‑call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
Show a strong aptitude for troubleshooting and problem solving.
You will be involved with site management and maintain tidiness in operation areas.
Work in a rotating shift with a team of other engineers. Your standard shift hours are 10 hours with a one hour break. You work on 4 days work shifts and 3 days off in the week. Your standard work hours are 8:00-18:00, 12:00-22:00, 21:45-08:15.
About the team Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Preferred Qualifications
Experience with ticketing systems, escalation procedures and data center facilities.
Understanding of maintenance windows and change management.
English & Japanese communication skills.
Linux/networking certifications (RHCSA, CCNA, or equivalent) and scripting skills (Bash, Python, etc.).
BA/BS in technical field or equivalent practical experience.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Overview AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment to ensure continual access to the innovation customers rely on. We work on challenging problems and look for talented people to help.
ソフトウェア、ハードウェア、ネットワークエンジニア、サプライチェーンスペシャリスト、セキュリティエキスパート、運用マネージャーなど、多様な専門性を持つチームの一員として活躍してください。AWSの各部門と緊密に連携し、最高水準の安全性とセキュリティを確保しながら、お客様に低コストで無限に近い処理能力を提供します。
Key job responsibilities
Working as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
Install and remove server racks, fix various IT hardware and network components, and respond to emergent situations that affect operations.
Meet customer service level agreements by resolving problems, and be the first line touch point for hardware troubleshooting and technical issues.
Perform on‑call duties and participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
Participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
Have knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge.
Contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
More experienced engineers may assist in training less experienced members of the team.
Day in the life
You will support Data Center infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.).
You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including installing and removing server racks and fixing server hardware.
You will perform on‑call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
Show a strong aptitude for troubleshooting and problem solving.
You will be involved with site management and maintain tidiness in operation areas.
Work in a rotating shift with a team of other engineers. Your standard shift hours are 10 hours with a one hour break. You work on 4 days work shifts and 3 days off in the week. Your standard work hours are 8:00-18:00, 12:00-22:00, 21:45-08:15.
About the team Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Preferred Qualifications
Experience with ticketing systems, escalation procedures and data center facilities.
Understanding of maintenance windows and change management.
English & Japanese communication skills.
Linux/networking certifications (RHCSA, CCNA, or equivalent) and scripting skills (Bash, Python, etc.).
BA/BS in technical field or equivalent practical experience.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-18808-Ljbffr