Mariner Finance
Branch Manager Trainee
Mariner Finance is looking for recent college grads who are natural leaders, aren’t afraid to take initiative, and are able to manage multiple priorities in a fast‑paced environment. This comprehensive training program will jump‑start your career at our growing organization. Reports to: Branch Manager FLSA Status: Non‑Exempt Schedule: Full‑time, 40 hours per week; Monday through Friday. Saturday hours required seasonally and as business needs require. In This Role, You Will
Successfully complete a comprehensive Branch Manager Training Program, collaborate with and support the Branch Manager in managing daily operations, and support sales and collections efforts through respectful, compassionate, and efficient customer service. Responsibilities and Essential Duties
Provide quality service to existing and prospective customers seeking loans. Achieve consistent results and meet expected individual and branch goals related to the sale of company products and services. Exercise lending authority when reviewing and approving applications, and use product knowledge to offer loan solutions that meet customer needs. Take initiative in learning the lending and collection job functions and duties of all branch personnel during the Branch Manager Training Program. Assist management in proactive daily task assignment to ensure the branch is structured to provide quality customer service. Manage approval of exceptions to policy as authorized by management; use problem‑solving skills to resolve product, service, and policy‑related obstacles for customers. Act proactively in the retention and maintenance of existing accounts by placing inside‑sales calls to help develop awareness of other products and services. Assist Branch Manager in managing multiple priorities with existing and potential customers, initiating contact with customers to acquire additional financial information, completing reports, and communicating/solving problem situations. Exercise authority to ensure policies and procedures are met when monitoring/approving monthly expenses using the annual business plan; assist manager in reviewing the branch income statement and implementing action plans based on analysis. In the manager’s absence, provide leadership to the branch team and coordinate functions and daily operational issues through communication with the District Manager/AVP. Perform relief assignments in other markets across the organization to practice and demonstrate learned skills. May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service: collecting payments, completing and processing loan applications, contacting customers for late payments, cashiering, answering phone, photocopying, filing, etc. Required Qualifications
Bachelor’s degree or four (4) years of related experience in Consumer Lending and/or Financial Services industry can substitute for a college degree. Military rank may substitute for a Bachelor’s degree (e.g., E‑4, W1, or O3 and above). Applicants must be willing to relocate and have the availability to travel to surrounding branches when needed. Reliable transportation required. Effective written and oral communication and personal computer skills. Ability to complete essential duties/functions in a timely, accurate manner. Demonstrated problem‑solving skills and interpersonal skills in demanding situations. Must obtain applicable, required licenses to sell the insurance products offered to customers by the branch. Must perform work‑related tasks at the assigned branch location except in the event of an emergency as determined by company policy. Preferred Qualifications
Customer service experience. Internship or work experience in the Consumer Lending or Financial Services industry. Bilingual fluency in Spanish/English. Physical Demands
The employee is frequently required to sit for extended periods, reach with hands and arms, operate computer and phone systems, and talk or hear. The employee is occasionally required to move about and lift up to twenty (20) pounds. Specific vision abilities required include close vision and the ability to adjust focus. Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or be assigned at any time or without notice. Compensation
Competitive base salary, milestone salary increases, and debt assistance program. Benefits
Health Insurance – Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA. Vision Insurance. Dental Insurance. Company‑paid basic life, long‑term disability, and AD&D insurance. Voluntary worksite benefits including accident, critical illness, hospital indemnity, short‑term disability, supplemental life, and supplemental AD&D insurance. 401(k) and company matching contributions. Paid Time Off – full‑time employees may accrue a minimum of 120 hours per year. 11 paid holidays. FMLA. Employee Assistance Program (EAP). Paid parental leave. Referral incentives. Education assistance program. Complimentary FIMC membership plan. Access to industry‑specific training programs. Certain roles may qualify for additional benefits such as relocation assistance, debt assistance, cell‑phone reimbursement, and travel/auto reimbursement. Contact careers@marinerfinance.com for additional information. EEO Statement
Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke‑free workplace. Mariner Finance, LLC | NMLS #166564
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Mariner Finance is looking for recent college grads who are natural leaders, aren’t afraid to take initiative, and are able to manage multiple priorities in a fast‑paced environment. This comprehensive training program will jump‑start your career at our growing organization. Reports to: Branch Manager FLSA Status: Non‑Exempt Schedule: Full‑time, 40 hours per week; Monday through Friday. Saturday hours required seasonally and as business needs require. In This Role, You Will
Successfully complete a comprehensive Branch Manager Training Program, collaborate with and support the Branch Manager in managing daily operations, and support sales and collections efforts through respectful, compassionate, and efficient customer service. Responsibilities and Essential Duties
Provide quality service to existing and prospective customers seeking loans. Achieve consistent results and meet expected individual and branch goals related to the sale of company products and services. Exercise lending authority when reviewing and approving applications, and use product knowledge to offer loan solutions that meet customer needs. Take initiative in learning the lending and collection job functions and duties of all branch personnel during the Branch Manager Training Program. Assist management in proactive daily task assignment to ensure the branch is structured to provide quality customer service. Manage approval of exceptions to policy as authorized by management; use problem‑solving skills to resolve product, service, and policy‑related obstacles for customers. Act proactively in the retention and maintenance of existing accounts by placing inside‑sales calls to help develop awareness of other products and services. Assist Branch Manager in managing multiple priorities with existing and potential customers, initiating contact with customers to acquire additional financial information, completing reports, and communicating/solving problem situations. Exercise authority to ensure policies and procedures are met when monitoring/approving monthly expenses using the annual business plan; assist manager in reviewing the branch income statement and implementing action plans based on analysis. In the manager’s absence, provide leadership to the branch team and coordinate functions and daily operational issues through communication with the District Manager/AVP. Perform relief assignments in other markets across the organization to practice and demonstrate learned skills. May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service: collecting payments, completing and processing loan applications, contacting customers for late payments, cashiering, answering phone, photocopying, filing, etc. Required Qualifications
Bachelor’s degree or four (4) years of related experience in Consumer Lending and/or Financial Services industry can substitute for a college degree. Military rank may substitute for a Bachelor’s degree (e.g., E‑4, W1, or O3 and above). Applicants must be willing to relocate and have the availability to travel to surrounding branches when needed. Reliable transportation required. Effective written and oral communication and personal computer skills. Ability to complete essential duties/functions in a timely, accurate manner. Demonstrated problem‑solving skills and interpersonal skills in demanding situations. Must obtain applicable, required licenses to sell the insurance products offered to customers by the branch. Must perform work‑related tasks at the assigned branch location except in the event of an emergency as determined by company policy. Preferred Qualifications
Customer service experience. Internship or work experience in the Consumer Lending or Financial Services industry. Bilingual fluency in Spanish/English. Physical Demands
The employee is frequently required to sit for extended periods, reach with hands and arms, operate computer and phone systems, and talk or hear. The employee is occasionally required to move about and lift up to twenty (20) pounds. Specific vision abilities required include close vision and the ability to adjust focus. Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or be assigned at any time or without notice. Compensation
Competitive base salary, milestone salary increases, and debt assistance program. Benefits
Health Insurance – Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA. Vision Insurance. Dental Insurance. Company‑paid basic life, long‑term disability, and AD&D insurance. Voluntary worksite benefits including accident, critical illness, hospital indemnity, short‑term disability, supplemental life, and supplemental AD&D insurance. 401(k) and company matching contributions. Paid Time Off – full‑time employees may accrue a minimum of 120 hours per year. 11 paid holidays. FMLA. Employee Assistance Program (EAP). Paid parental leave. Referral incentives. Education assistance program. Complimentary FIMC membership plan. Access to industry‑specific training programs. Certain roles may qualify for additional benefits such as relocation assistance, debt assistance, cell‑phone reimbursement, and travel/auto reimbursement. Contact careers@marinerfinance.com for additional information. EEO Statement
Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke‑free workplace. Mariner Finance, LLC | NMLS #166564
#J-18808-Ljbffr