Front Desk Lead & Guest Experience Coach

A leading hospitality firm in Richmond, VA is seeking a Front Desk Lead to manage guest interactions and train staff. This role requires a strong focus on customer service, ensuring guests are greeted warmly, and effectively resolving concerns. The ideal candidate will have a High School diploma, customer service experience, and the ability to work under pressure. Competitive benefits, including medical coverage and a 401k plan, are offered after an initial waiting period. #J-18808-Ljbffr