Gastro Health
Front Desk Representative – Gastro Health
Full‑time position in Cooper City, FL. Gastro Health is seeking a Front Desk Representative to join our team. Great work/life balance with no weekends or evenings. Monday‑Friday hours, paid holidays, paid time off, competitive compensation and a comprehensive benefits package. Responsibilities
Greet patients in a pleasant and timely manner. Utilize the practice management system to create provider records, scan medical records & documents including active medical insurance cards, driver’s license or equivalent ID, and maintain insurance information. Verify registration forms are complete & obtain referring physician & primary physician information. Ensure patient has current referral on date of service. Obtain referral if necessary. Verify insurance benefits and eligibility prior to office visits & procedures. Collect all applicable co‑payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected. Ensure time‑of‑service batch is balanced and closed daily. Research & assist patients with questions regarding balances including collecting applicable payments. Maintain cleanliness and neatness of lobby/reception area, including stocking of business cards. Provide support for the physician and/or care center providers to keep them on schedule and advise of appointment changes. Answer incoming calls, route them to appropriate personnel, take complete messages and send tasks as necessary. Schedule, confirm, and cancel office appointments. Pick up voicemail messages. Reschedule no‑show appointments and maintain coverage to reflect correct information for the day. Assist with record requests, manage the fax inbox, and scan records to support the care center. Other duties as assigned. Minimum Requirements
High school diploma. 2+ years experience in a medical practice or similar setting. Bilingual (Spanish) preferred. Experience with eClinicalWorks (eCW) is desired. Benefits
401(k) retirement plan with employer Safe Harbor Non‑Elective Contributions of 3%. Discretionary profit‑sharing contributions up to 4%. Health, dental, and vision insurance. Employer contributions to HSAs and HRAs. Flexible spending accounts. Voluntary life and disability insurance. Accident, hospital indemnity, critical illness, identity theft, and legal insurance. Pet insurance. Paid time off. Discounts at local fitness clubs and AT&T. Additionally, Gastro Health participates in the Tickets at Work program, providing discounts on concerts, travel, movies, and more. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!
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Full‑time position in Cooper City, FL. Gastro Health is seeking a Front Desk Representative to join our team. Great work/life balance with no weekends or evenings. Monday‑Friday hours, paid holidays, paid time off, competitive compensation and a comprehensive benefits package. Responsibilities
Greet patients in a pleasant and timely manner. Utilize the practice management system to create provider records, scan medical records & documents including active medical insurance cards, driver’s license or equivalent ID, and maintain insurance information. Verify registration forms are complete & obtain referring physician & primary physician information. Ensure patient has current referral on date of service. Obtain referral if necessary. Verify insurance benefits and eligibility prior to office visits & procedures. Collect all applicable co‑payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected. Ensure time‑of‑service batch is balanced and closed daily. Research & assist patients with questions regarding balances including collecting applicable payments. Maintain cleanliness and neatness of lobby/reception area, including stocking of business cards. Provide support for the physician and/or care center providers to keep them on schedule and advise of appointment changes. Answer incoming calls, route them to appropriate personnel, take complete messages and send tasks as necessary. Schedule, confirm, and cancel office appointments. Pick up voicemail messages. Reschedule no‑show appointments and maintain coverage to reflect correct information for the day. Assist with record requests, manage the fax inbox, and scan records to support the care center. Other duties as assigned. Minimum Requirements
High school diploma. 2+ years experience in a medical practice or similar setting. Bilingual (Spanish) preferred. Experience with eClinicalWorks (eCW) is desired. Benefits
401(k) retirement plan with employer Safe Harbor Non‑Elective Contributions of 3%. Discretionary profit‑sharing contributions up to 4%. Health, dental, and vision insurance. Employer contributions to HSAs and HRAs. Flexible spending accounts. Voluntary life and disability insurance. Accident, hospital indemnity, critical illness, identity theft, and legal insurance. Pet insurance. Paid time off. Discounts at local fitness clubs and AT&T. Additionally, Gastro Health participates in the Tickets at Work program, providing discounts on concerts, travel, movies, and more. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!
#J-18808-Ljbffr