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Cavender Auto Family

Service Advisor (Experienced)

Cavender Auto Family, San Antonio, Texas, United States, 78208

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Audi Dominion – Experienced Service Advisor Audi Dominion, a Cavender Auto Family Dealership, is currently looking for a

Experienced Service Advisor

to join our growing family and help “Make Confidence Happen”.

Why Work as a Service Advisor at Audi Dominion

Top 5 Audi dealerships in the nation

Avg Gross per advisor was $78,000 for the last 2 months

Strong stable leadership team

Professional development

53 technician bays

4‑day work week

Why Work at the Cavender Auto Family

Medical, dental and vision insurance, and pet insurance

Paid time off

Paid maternity and paternity leave (parental leave)

Company‑paid $10,000 life insurance policy

Employee discounts on vehicles, service and parts

Ongoing professional growth and development training

Here Is What You Will Be Doing

Greet all customers promptly and professionally

Determine the customer’s primary concern and then review additional maintenance needs at time of write up

Offer a multipoint inspection and a technician video to every customer

Provide electronic estimates, with the customer and dealership’s best interest in mind

Provide status updates on a regular basis

Handle all customer complaints immediately and resolve to the customer’s satisfaction

Establish and maintain great customer relationships that encourage repeat and referral business

Work as a team player and uphold the company’s standards of professionalism and integrity

Other duties as assigned

Here Is What You Will Need

A minimum 2 years of Service Advisor experience required

A CSI focused mindset

A proven track record of GP, ELR & hours per RO

A clear understanding of providing a high‑line guest experience

High school diploma/GED required

Must be energetic, enthusiastic and team oriented

Must be skilled at listening, problem solving and communication

Submit to and successfully complete MVR, background check, and pre‑employment drug test

Valid driver’s license

For over 80 years, the Cavender Auto Family has strived to offer the best dealership experience by proudly serving our community, employees, and customers. The Cavender Auto Family has experienced remarkable growth over the last 5 years with 18 dealerships across San Antonio, Austin, Lubbock, Midland, Oklahoma City, Columbus and Weimer, Texas.

Here at Cavender Auto Family we believe in “Making Confidence Happen” (MCH) by acting with integrity, showing our customers we care, taking ownership of our actions, bringing a positive energy to our store and our customers, and being the subject matter experts to all our customers. This is the motto that embodies our entire culture here at the Cavender Auto Family, and what has helped us grow into the amazing company we are today!

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Other

Industries Motor Vehicle Manufacturing

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