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Cavender Auto Family

Service Advisor

Cavender Auto Family, Lubbock, Texas, us, 79430

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For over 80 years, the Cavender Auto Family has strived to offer the best dealership experience by proudly serving our community, employees, and customers. The Cavender Auto Family has experienced remarkable growth over the last 5 years with 18+ dealerships across San Antonio, Austin, Lubbock, Midland, Oklahoma City, Columbus and Weimer Texas with 2,300 employees!

Here at Cavender Auto Family we believe in "Making Confidence Happen" (MCH) by acting with integrity, showing our customers we care, taking ownership of our actions, bringing a positive energy to our store and our customers, and being the subject matter experts to all our customers. This is the motto that embodies our entire culture here at the Cavender Auto Family, and what has helped us grow into the amazing company we are today!

Cadillac of Lubbock, Texas, a Cavender Auto Family Dealership, is currently looking for a talented Service Advisor to join our growing family and help "Make Confidence Happen". Veterans and Military spouses are encouraged to apply!

Why Work At Cadillac Of Lubbock, Texas

Medical, Dental and Vision Insurance, and pet insurance

Paid Time off

Paid Maternity and Paternity leave (Parental Leave)

Company Paid $10,000 life insurance policy

Employee discounts on Vehicles, Service and Parts

Professional growth and development training quarterly.

Here Is What You Will Be Doing

Greet all customers promptly and professionally

Determine customer’s primary concern and then review additional maintenance needs when appropriate

Offer a no cost vehicle condition inspection to every customer

Give and document fair, competitive, transparent price quotes, with the customer and dealership’s best interest in mind

Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time

Handle all customer complaints immediately and resolve to the customer’s satisfaction

Establish and maintain great customer relationships that encourage repeat and referral business

Work as a team player and uphold the company’s standards of professionalism and integrity

Other duties as assigned

Here Is What You Will Need

High School Diploma/GED is required

Must be energetic, enthusiastic and team oriented

Must be skilled at listening, problem solving and communication

Submit to and successfully complete MVR, background check, and pre-employment drug test.

Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Motor Vehicle Manufacturing

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