Remote Tier I Service Desk Technician | Veterans IT Support

A leading technology services company is seeking an Associate Service Desk Technician - Tier I to provide remote first-tier technical support to Veterans. This role involves assisting users with mobile device setups, basic troubleshooting, and ensuring excellent customer service. Candidates should have at least 1 year of technical support experience, strong familiarity with mobile devices, and excellent communication skills. The position is fully remote but includes a required training session in Herndon, VA for local candidates. #J-18808-Ljbffr