Remote Tier 1 Help Desk Associate

A leading IT service provider is looking for an Associate Service Desk Technician - Tier I to offer excellent technical support to Veterans and VA providers remotely. Responsibilities include assisting users with mobile device setups, application support, and resolving hardware/software issues across platforms. Candidates should have strong troubleshooting skills, be adaptable to new technologies, and possess a commitment to service excellence. The role includes performance metrics and continuous improvement in a fast-paced environment. #J-18808-Ljbffr