Remote Tier 1 Help Desk Associate

A government IT service provider is seeking an Associate Service Desk Technician - Tier I to deliver first-tier technical support to Veterans. This fully remote role requires strong technical knowledge and commitment to service excellence. Ideal candidates will assist users with device setup and troubleshooting across various platforms. Responsibilities include documenting support tickets and ensuring customer satisfaction, while preferred qualifications include technical certifications and experience in help desk environments. #J-18808-Ljbffr