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Empire Management, Inc.

Front Desk Advocate

Empire Management, Inc., Florida, New York, United States

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Description Empire Management Group is a fast-growing, full-service community association management firm providing complete support to Florida Homeowners and Condominium Associations with a focus on developers. Empire has been serving Florida for over 25 years. We are an exciting, vibrant team. Empire has a great reputation within the industry and its clients

Responsibilities

Greet and welcome visitors in a friendly and professional manner

Answer and direct phone calls and emails to the appropriate departments

Provide administrative support such as filing, faxing, and scanning documents

Manage and maintain office supplies inventory

Schedule appointments and maintain calendars

Assist with order entry and data entry tasks

Handle customer inquiries and provide excellent customer support

Requirements

Proven experience as a receptionist or in a similar administrative role

Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)

Excellent organizational skills with the ability to multitask and prioritize tasks effectively

Strong attention to detail and accuracy in data entry and document management

Outstanding communication skills, both verbal and written

Ability to handle confidential information with discretion and professionalism

Customer service-oriented mindset with a friendly and approachable demeanor

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.

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