Voa-Gny
Front Desk Monitor/Client Care Specialist
Bronx, NY, USA
Job Description Posted Sunday, January 4, 2026 at 5:00 AM
Position: Front Desk Monitor/Client Care Specialist
The
Front Desk Monitor/Client Care Specialist
ensures the safety and security of clients, staff and facility. Receives and assists clients, receives and routes deliveries, aids residents, controls front door access, and assists with intake and orientation process.
Minimum Qualifications:
High school diploma or GED preferred.
Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
Must be able to perform diverse tasks with ease and maintain confidentiality.
Certifications
that are required
upon hire
in accordance with regulatory mandates :
Certifications
that are required
within 90 days of hire
–
VOA will cover the cost:
CPR/First Aid
Narcan
Candidates with related experience with domestic violence preferred.
Front Desk Monitor/ Client Care Specialist Principal Responsibilities:
Greet all visitors; assist them directly or announce their arrival to staff or residents.
Assist with intake process.
Ensure lodging sheets are signed daily.
Ensure SORTS is updated daily in an accurate manner.
Ensure all clients sign in and out daily as required.
Route mail and deliveries as required.
Handle or assist in crisis intervention.
Follow assigned procedures in emergency situations.
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
Prescription Coverage
Life Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off,
including a
Paid Birthday Holiday
And much more!
Please note: Benefits for part-time employees may vary.
#J-18808-Ljbffr
Job Description Posted Sunday, January 4, 2026 at 5:00 AM
Position: Front Desk Monitor/Client Care Specialist
The
Front Desk Monitor/Client Care Specialist
ensures the safety and security of clients, staff and facility. Receives and assists clients, receives and routes deliveries, aids residents, controls front door access, and assists with intake and orientation process.
Minimum Qualifications:
High school diploma or GED preferred.
Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
Must be able to perform diverse tasks with ease and maintain confidentiality.
Certifications
that are required
upon hire
in accordance with regulatory mandates :
Certifications
that are required
within 90 days of hire
–
VOA will cover the cost:
CPR/First Aid
Narcan
Candidates with related experience with domestic violence preferred.
Front Desk Monitor/ Client Care Specialist Principal Responsibilities:
Greet all visitors; assist them directly or announce their arrival to staff or residents.
Assist with intake process.
Ensure lodging sheets are signed daily.
Ensure SORTS is updated daily in an accurate manner.
Ensure all clients sign in and out daily as required.
Route mail and deliveries as required.
Handle or assist in crisis intervention.
Follow assigned procedures in emergency situations.
We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:
Prescription Coverage
Life Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off,
including a
Paid Birthday Holiday
And much more!
Please note: Benefits for part-time employees may vary.
#J-18808-Ljbffr