Rogue Fitness
Customer Service Representative - Weekend Shift - $1000 Hiring Bonus
Rogue Fitness, Columbus, Ohio, United States, 43224
Job Description
As a Customer Service Representative, you will interact with customers to provide and process information in response to orders, inquiries, concerns, and requests about products and services. Schedule
The weekend shift position works full time from 9 AM‑5 PM and includes 2 consecutive days off during the week. An example schedule is below: Monday – 9 AM‑5 PM Tuesday – OFF Wednesday – OFF Thursday – 9 AM‑5 PM Friday – 9 AM‑5 PM Saturday – 9 AM‑5 PM Sunday – 9 AM‑5 PM Pay and Benefits
Starting pay $22 /hr, with an additional 2.5% premium for weekend shift. Benefits include pay‑on‑demand via Rain, quarterly bonuses, The Revolution Fund, onsite gym with free group classes, healthcare, 401K, and more. Location
The role is fully onsite in Columbus, Ohio. Remote work is not an option. Responsibilities
Process orders, forms, applications and requests Deal directly with customers either by telephone, electronically or face to face Respond promptly to customer inquiries Handle and resolve customer complaints Manage customers' accounts Record details of actions taken Communicate and coordinate with internal departments Follow up on customer interactions Qualifications
High school diploma or GED required Knowledge of customer service principles and practices Knowledge of relevant computer applications Ability to type Communication skills - verbal and written Problem analysis and problem-solving Attention to detail and accuracy Communication Policy
By applying to Rogue, you agree to receive text messages during the recruitment process. Additional Information
Referrals increase your chances of interviewing at Rogue Fitness by 2x.
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As a Customer Service Representative, you will interact with customers to provide and process information in response to orders, inquiries, concerns, and requests about products and services. Schedule
The weekend shift position works full time from 9 AM‑5 PM and includes 2 consecutive days off during the week. An example schedule is below: Monday – 9 AM‑5 PM Tuesday – OFF Wednesday – OFF Thursday – 9 AM‑5 PM Friday – 9 AM‑5 PM Saturday – 9 AM‑5 PM Sunday – 9 AM‑5 PM Pay and Benefits
Starting pay $22 /hr, with an additional 2.5% premium for weekend shift. Benefits include pay‑on‑demand via Rain, quarterly bonuses, The Revolution Fund, onsite gym with free group classes, healthcare, 401K, and more. Location
The role is fully onsite in Columbus, Ohio. Remote work is not an option. Responsibilities
Process orders, forms, applications and requests Deal directly with customers either by telephone, electronically or face to face Respond promptly to customer inquiries Handle and resolve customer complaints Manage customers' accounts Record details of actions taken Communicate and coordinate with internal departments Follow up on customer interactions Qualifications
High school diploma or GED required Knowledge of customer service principles and practices Knowledge of relevant computer applications Ability to type Communication skills - verbal and written Problem analysis and problem-solving Attention to detail and accuracy Communication Policy
By applying to Rogue, you agree to receive text messages during the recruitment process. Additional Information
Referrals increase your chances of interviewing at Rogue Fitness by 2x.
#J-18808-Ljbffr