Remote Tier I Service Desk Technician – Mobile & Device Support

A technology solutions provider is seeking an Associate Service Desk Technician - Tier I to provide exceptional first-tier technical support for Veterans. This remote role involves assisting users with mobile device setups, troubleshooting, and guiding non-technical users through issues. The role requires strong communication skills and technical knowledge, ensuring a positive user experience. Candidates must possess a high school diploma, with preferred qualifications including an Associate’s degree and technical support experience. Competitive salary offered, with a range of $47,500 annually. #J-18808-Ljbffr