Remote Tier I Service Desk Technician – Mobile & Device Support

A government IT solutions provider is looking for an Associate Service Desk Technician - Tier I to provide exceptional first-tier technical support. The ideal candidate will assist users with mobile device setups and troubleshoot basic hardware/software issues. This fully remote position requires strong technical knowledge and excellent customer service skills. A high school diploma is required, and experience in technical support is essential. This role offers a salary of $47,500 annually. #J-18808-Ljbffr