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GovCIO

Remote Tier I Service Desk Technician — Veteran Support

GovCIO, Oklahoma City, Oklahoma, United States, 73116

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A technology solutions provider is seeking an Associate Service Desk Technician - Tier I to deliver first-tier technical support to Veterans. Responsibilities include providing timely support via phone and chat, documenting tickets, and ensuring excellent customer service. Candidates should have a high school diploma, one year of related experience, and strong knowledge of mobile devices. This fully remote position allows you to assist users while maintaining a commitment to service excellence and user satisfaction. Salary is $47,500 annually. #J-18808-Ljbffr