Remote Tier I Service Desk Technician | Veterans IT Support

A government IT service provider is seeking an Associate Service Desk Technician - Tier I to deliver first-tier technical support to Veterans. This fully remote role involves assisting users with mobile devices and application support while providing exceptional customer service. Candidates should have at least one year of relevant experience, strong technical knowledge, and excellent communication skills. The position is crucial for assisting non-technical users, ensuring a positive experience, and meeting performance metrics. Salary is posted at $47,500 annually. #J-18808-Ljbffr