Proline Range Hoods
Customer Service Rep in Dog Friendly small office
Proline Range Hoods, Salt Lake City, Utah, United States, 84193
Customer Service Rep in Dog Friendly small office
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Customer Service Rep in Dog Friendly small office
role at
Proline Range Hoods
Customer Service Representative (In-Office, Full-Time)
Location: Salt Lake City, UT
We're currently looking for the right person to fill an in-office, full-time Customer Service Representative position on our team in Salt Lake City, UT. In this role, you will have many responsibilities, including, but not limited to, troubleshooting with customers and placing orders for them over the phone, via email/chat, and in person.
We are looking for someone who knows what it means to put the customer's needs first, enjoys working as part of a team, and is optimistic and solution-oriented. This is not a remote position.
Responsibilities
Take incoming customer service phone calls and respond to customer inquiries by phone, email, online chat, and in person
Troubleshoot product or order issues and work toward a quick and positive resolution
Demonstrate strong commitment to punctuality and dependable shift coverage
Generate, prepare, and input purchase orders and vendor invoices
Navigate inventory levels and promotions using multiple software programs
Create, nurture, and close inbound sales opportunities
Communicate and collaborate with the warehouse team to ensure timely and accurate order fulfillment
Provide internal feedback to improve the customer experience and identify new ways to generate revenue and business growth
Qualifications
Proven track record of achieving goals and creating exceptional customer experiences
Self-motivated with strong interpersonal and clear communication skills
Enjoys working collaboratively in a team environment
Strong analytical and problem-solving abilities
High attention to detail and accuracy
Ability to multitask and manage time efficiently in a fast-paced setting
Advanced verbal and written communication skills
Proficient with Microsoft Office, Outlook, and Google Sheets
Experience
Customer Service: 3+ years
Microsoft Office/Google Suite: 4+ years
Administrative: 1+ year
#J-18808-Ljbffr
Customer Service Rep in Dog Friendly small office
role at
Proline Range Hoods
Customer Service Representative (In-Office, Full-Time)
Location: Salt Lake City, UT
We're currently looking for the right person to fill an in-office, full-time Customer Service Representative position on our team in Salt Lake City, UT. In this role, you will have many responsibilities, including, but not limited to, troubleshooting with customers and placing orders for them over the phone, via email/chat, and in person.
We are looking for someone who knows what it means to put the customer's needs first, enjoys working as part of a team, and is optimistic and solution-oriented. This is not a remote position.
Responsibilities
Take incoming customer service phone calls and respond to customer inquiries by phone, email, online chat, and in person
Troubleshoot product or order issues and work toward a quick and positive resolution
Demonstrate strong commitment to punctuality and dependable shift coverage
Generate, prepare, and input purchase orders and vendor invoices
Navigate inventory levels and promotions using multiple software programs
Create, nurture, and close inbound sales opportunities
Communicate and collaborate with the warehouse team to ensure timely and accurate order fulfillment
Provide internal feedback to improve the customer experience and identify new ways to generate revenue and business growth
Qualifications
Proven track record of achieving goals and creating exceptional customer experiences
Self-motivated with strong interpersonal and clear communication skills
Enjoys working collaboratively in a team environment
Strong analytical and problem-solving abilities
High attention to detail and accuracy
Ability to multitask and manage time efficiently in a fast-paced setting
Advanced verbal and written communication skills
Proficient with Microsoft Office, Outlook, and Google Sheets
Experience
Customer Service: 3+ years
Microsoft Office/Google Suite: 4+ years
Administrative: 1+ year
#J-18808-Ljbffr