The Greysmith Companies
Customer Service Representative /Supply Chain Specialist - Hybrid Schedule
The Greysmith Companies, Providence, Rhode Island, United States
Customer Service Representative / Supply Chain Specialist- Hybrid Schedule **New graduates in Supply Chain, Operations, or Business are encouraged to apply. Job Overview We are currently seeking a Customer Service Representative/ Supply Chain Specialist. This role is ideal for individuals with a passion for customer support and an interest in supply chain operations or inventory management. Candidates with 1+ years of office or distribution experience are welcome, and recent graduates with relevant coursework, internships, or hands-on inventory experience are encouraged to apply. Responsibilities Provide new and existing customers with accurate quotations, product development assistance, and project management support Receive and process customer orders through the company’s internal database system Enter orders efficiently to meet delivery objectives Invoice customers and monitor payment terms using standard billing processes Resolve customer inquiries regarding production, shipping, billing, and quality control Coordinate with outside vendors and internal departments to expedite customer requests Other duties as assigned Requirements 1+ years of relevant experience in a distribution or office setting (preferred, but not required for recent graduates) Bachelor’s degree in Supply Chain Management, Operations, Business, or a related field preferred Recent graduates with coursework, internships, or hands-on experience in supply chain, inventory, or logistics are encouraged to apply Proficient in Microsoft Office Suite Strong verbal and written communication skills Ability to multitask in a fast-paced customer service environment Work Location: In person/ Hybrid Pay Range : $19-21.50