Coach
Temporary Support Associate
Coach is a global fashion house founded in New York in 1941. We are part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible, innovation, and inclusion.
Role Summary The Temporary Support Associate plays an integral role in the store’s overall success and efficiency. This position demands direct attention to our brand commitment when servicing customers, leaving a lasting impression through friendly, efficient interactions at the cash wrap and well‑maintained sales floor. Accurate and effective work in supporting the flow of product from receipt through point of sale is essential.
Responsibilities Cash Wrap
Greeting the customer with a smile, eye contact and offering your name
Interact genuinely and naturally with the customer
Read cues and determine customers’ needs
Conduct email/name capture where permitted by law
Maintain accuracy while operating POS
Maintain cash wrap organization and cleanliness
Suggest multiple add‑ons and sell gift cards
Maintain cash and POS media in compliance with Coach policy
Create lasting impression by thanking the customer and providing a reason to return
Represent Coach brand appropriately
Stockroom / Warehouse
Receive shipment and transfers
Notify Store Management when new product arrives
Scan cartons/transfers, verify store information
Communicate all discrepancies to Store Management
Process shipment/transfers according to Coach standards and timeframes
Organize and clean stock room daily, including any off‑site or remote warehouse
Shift and organize product in the stockroom; react to sell‑through and make room for new product
Manage stock levels and product ownership in back‑of‑house and sales floor
Prepare and conduct regular cycle counts, as directed
Participate in store physical inventory counts, as scheduled
Maintain Company Loss Prevention standards
Sales Floor
Regularly analyze sales floor to assess replenishment needs
Replenish sales floor/assigned zone
React to sell‑through and execute visual merchandising needs
Support sales floor activities, as directed
Effectively communicate information on price points, features/benefits, color and stock availability to multiple customers
Respond to customer requests confidently; partner with sales team or Store Management when needed
Maintain housekeeping standards
Competencies Required
Drive For Results : Consistently one of the top performers, bottom‑line oriented, and pushes self and others for results.
Customer Focus : Dedicated to meeting internal and external customers’ expectations, builds trust and respect.
Creativity : Generates new, unique ideas and makes connections across unrelated concepts.
Interpersonal Savvy : Relates well across all levels, builds rapport, uses diplomacy and tact.
Learning on The Fly : Learns quickly, embraces change, experiments for solutions.
Perseverance : Pursues goals with energy and drive, seldom gives up.
Dealing with Ambiguity : Cope with change, act without full picture, handle risk and uncertainty.
Additional Requirements Experience:
1–3 years of retail experience (cashier, stock, sales), preferably in a luxury retail environment. Knowledge of current fashion trends and competition.
Education:
High school diploma or equivalent; college degree preferred.
Technical:
Knowledge of cash register systems, basic computer skills (iPad/laptop, Mobile POS, internet), walkie‑talkie use, reading price and product release sheets.
Physical:
Ability to work at a fast pace, communicate with customers and team, maneuver sales floor, shelves, and stock room (climbing, bending, kneeling). Lift up to 25 lbs routinely, and up to 50 lbs for product shipment/transfers as needed.
Schedule:
Meet Coach Scheduling & Availability expectations, including nights, weekends, holidays, and high‑traffic sales days.
Note This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Equal Employment Opportunity Tapestry, Inc., parent company of the Coach brand, is an equal‑opportunity and affirmative action employer. All employment decisions are based on qualifications and not on age, sex, sexual orientation, gender identity or expression, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis.
Americans With Disabilities Act (ADA) Tapestry, Inc. will provide reasonable accommodation for applicants and employees with disabilities or religious beliefs. For accommodation requests, contact Tapestry People Services at 1‑855‑566‑9264 or employeerelations@tapestry.com.
Compensation and Benefits Base Pay Range:
$15.00 – $16.50 per hour (Hourly)
Benefits include health (medical, dental, vision), life insurance, disability insurance, 401(k) plan, paid time off for wellness and vacations, discounts on certain products, and incentive compensation.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Industry
Retail Apparel and Fashion
Location Wichita, KS
Additional Job Openings For more opportunities, visit Coach at www.coach.com.
#J-18808-Ljbffr
Role Summary The Temporary Support Associate plays an integral role in the store’s overall success and efficiency. This position demands direct attention to our brand commitment when servicing customers, leaving a lasting impression through friendly, efficient interactions at the cash wrap and well‑maintained sales floor. Accurate and effective work in supporting the flow of product from receipt through point of sale is essential.
Responsibilities Cash Wrap
Greeting the customer with a smile, eye contact and offering your name
Interact genuinely and naturally with the customer
Read cues and determine customers’ needs
Conduct email/name capture where permitted by law
Maintain accuracy while operating POS
Maintain cash wrap organization and cleanliness
Suggest multiple add‑ons and sell gift cards
Maintain cash and POS media in compliance with Coach policy
Create lasting impression by thanking the customer and providing a reason to return
Represent Coach brand appropriately
Stockroom / Warehouse
Receive shipment and transfers
Notify Store Management when new product arrives
Scan cartons/transfers, verify store information
Communicate all discrepancies to Store Management
Process shipment/transfers according to Coach standards and timeframes
Organize and clean stock room daily, including any off‑site or remote warehouse
Shift and organize product in the stockroom; react to sell‑through and make room for new product
Manage stock levels and product ownership in back‑of‑house and sales floor
Prepare and conduct regular cycle counts, as directed
Participate in store physical inventory counts, as scheduled
Maintain Company Loss Prevention standards
Sales Floor
Regularly analyze sales floor to assess replenishment needs
Replenish sales floor/assigned zone
React to sell‑through and execute visual merchandising needs
Support sales floor activities, as directed
Effectively communicate information on price points, features/benefits, color and stock availability to multiple customers
Respond to customer requests confidently; partner with sales team or Store Management when needed
Maintain housekeeping standards
Competencies Required
Drive For Results : Consistently one of the top performers, bottom‑line oriented, and pushes self and others for results.
Customer Focus : Dedicated to meeting internal and external customers’ expectations, builds trust and respect.
Creativity : Generates new, unique ideas and makes connections across unrelated concepts.
Interpersonal Savvy : Relates well across all levels, builds rapport, uses diplomacy and tact.
Learning on The Fly : Learns quickly, embraces change, experiments for solutions.
Perseverance : Pursues goals with energy and drive, seldom gives up.
Dealing with Ambiguity : Cope with change, act without full picture, handle risk and uncertainty.
Additional Requirements Experience:
1–3 years of retail experience (cashier, stock, sales), preferably in a luxury retail environment. Knowledge of current fashion trends and competition.
Education:
High school diploma or equivalent; college degree preferred.
Technical:
Knowledge of cash register systems, basic computer skills (iPad/laptop, Mobile POS, internet), walkie‑talkie use, reading price and product release sheets.
Physical:
Ability to work at a fast pace, communicate with customers and team, maneuver sales floor, shelves, and stock room (climbing, bending, kneeling). Lift up to 25 lbs routinely, and up to 50 lbs for product shipment/transfers as needed.
Schedule:
Meet Coach Scheduling & Availability expectations, including nights, weekends, holidays, and high‑traffic sales days.
Note This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Equal Employment Opportunity Tapestry, Inc., parent company of the Coach brand, is an equal‑opportunity and affirmative action employer. All employment decisions are based on qualifications and not on age, sex, sexual orientation, gender identity or expression, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis.
Americans With Disabilities Act (ADA) Tapestry, Inc. will provide reasonable accommodation for applicants and employees with disabilities or religious beliefs. For accommodation requests, contact Tapestry People Services at 1‑855‑566‑9264 or employeerelations@tapestry.com.
Compensation and Benefits Base Pay Range:
$15.00 – $16.50 per hour (Hourly)
Benefits include health (medical, dental, vision), life insurance, disability insurance, 401(k) plan, paid time off for wellness and vacations, discounts on certain products, and incentive compensation.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Industry
Retail Apparel and Fashion
Location Wichita, KS
Additional Job Openings For more opportunities, visit Coach at www.coach.com.
#J-18808-Ljbffr