Hybrid P/C Customer Operations Lead (Remote Optional)

A prominent insurance organization is seeking a Customer Service Management professional in Lansing, MI, to lead the Property/Casualty Customer Service Team. The candidate will develop high-performing teams, enhance customer strategies, and ensure staff are equipped with necessary licenses. Applicants must have substantial experience in customer service, contact center management, and business administration. Competencies in data analysis and Microsoft applications are crucial. This position allows remote or in-person work after training. #J-18808-Ljbffr