University Health KC
Customer Experience Ambassador - UH Truman Medical Center (Mon - Fri 8:30a - 5p)
University Health KC, Kansas City, Missouri, United States, 64101
Customer Experience Ambassador - UH Truman Medical Center (Mon - Fri 8:30a - 5p)
at
University Health KC
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.
Please log into myWORKDAY to search for positions and apply.
Job Location:
101 Truman Medical Center, University Health Truman Medical Center, Kansas City, Missouri
Department:
Guest Services UHTMC
Position Type:
Full Time
Work Schedule:
varied
Hours Per Week:
40
Job Description Join Our Team as a
Customer Experience Ambassador
at University Health! Are you the type of person who lights up a room with your friendly attitude and professional presence? Do you thrive on making others feel comfortable, supported, and valued? If you answered "yes," we want you to be the first face patients, visitors, and staff see at University Health!
As a
Customer Experience Ambassador , you'll be at the heart of creating an exceptional experience for everyone who walks through our doors. You’ll be our welcoming presence, offering a warm smile, helpful information, and ensuring everyone feels like they’re in a safe, healing environment.
What You'll Be Doing
Greet patients, visitors, and staff with warmth, confidence, and kindness, ensuring top‑notch service.
Manage the flow at key entrances and specialty areas, maintaining safety and visitor compliance.
Collaborate with clinical staff, security, and admissions to keep the hospital running smoothly.
Use critical thinking to solve disruptions and smooth operations quickly.
Maintain cleanliness, security, and sanitation procedures to keep everyone safe.
Share information about TMC/UH programs, people, and accomplishments with guests.
Identify opportunities to elevate the patient experience and provide actionable feedback.
What We’re Looking For
Positive, outgoing personality that enjoys interacting with people.
At least 2–3 years of customer service experience (healthcare preferred).
Excellent communication skills in person, on phone, and via email.
Adaptability – willing to work varied shifts, including weekends, evenings, and holidays.
Comfort with computers and technology.
High school diploma or equivalent (behavioral sciences background a plus).
Why Join Us At TMC/UH, we don’t just meet expectations—we exceed them. As a Customer Experience Ambassador, you’ll play a vital role in making that happen. We offer growth, a supportive team, and the chance to make a lasting impact.
#J-18808-Ljbffr
at
University Health KC
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.
Please log into myWORKDAY to search for positions and apply.
Job Location:
101 Truman Medical Center, University Health Truman Medical Center, Kansas City, Missouri
Department:
Guest Services UHTMC
Position Type:
Full Time
Work Schedule:
varied
Hours Per Week:
40
Job Description Join Our Team as a
Customer Experience Ambassador
at University Health! Are you the type of person who lights up a room with your friendly attitude and professional presence? Do you thrive on making others feel comfortable, supported, and valued? If you answered "yes," we want you to be the first face patients, visitors, and staff see at University Health!
As a
Customer Experience Ambassador , you'll be at the heart of creating an exceptional experience for everyone who walks through our doors. You’ll be our welcoming presence, offering a warm smile, helpful information, and ensuring everyone feels like they’re in a safe, healing environment.
What You'll Be Doing
Greet patients, visitors, and staff with warmth, confidence, and kindness, ensuring top‑notch service.
Manage the flow at key entrances and specialty areas, maintaining safety and visitor compliance.
Collaborate with clinical staff, security, and admissions to keep the hospital running smoothly.
Use critical thinking to solve disruptions and smooth operations quickly.
Maintain cleanliness, security, and sanitation procedures to keep everyone safe.
Share information about TMC/UH programs, people, and accomplishments with guests.
Identify opportunities to elevate the patient experience and provide actionable feedback.
What We’re Looking For
Positive, outgoing personality that enjoys interacting with people.
At least 2–3 years of customer service experience (healthcare preferred).
Excellent communication skills in person, on phone, and via email.
Adaptability – willing to work varied shifts, including weekends, evenings, and holidays.
Comfort with computers and technology.
High school diploma or equivalent (behavioral sciences background a plus).
Why Join Us At TMC/UH, we don’t just meet expectations—we exceed them. As a Customer Experience Ambassador, you’ll play a vital role in making that happen. We offer growth, a supportive team, and the chance to make a lasting impact.
#J-18808-Ljbffr