Logo
Capital One

Member & Direct Loan Closing Associate

Capital One, Charlotte, North Carolina, United States, 28245

Save Job

* Review complex loan documents, drive deal closing calls that include internal and external deal team members and counsel.* Ensure legal documentation accurately reflects the intentions of the credit approval.* Facilitate teamwork and continuity.* Solid knowledge required for the role and pursues gaining new knowledge when required.* Positively accept change and engage productively with the team and relevant stakeholders.* Ensure transactions are closed in compliance with the Bank’s loan policy and any other requirements designated by the credit approval.* Works with the Relationship Manager/Underwriter to understand the transaction and make sure that all relevant documentation is obtained for a timely closing.* Liaise and coordinate pre-closing requirements with internal and external clients (Underwriter, Relationship Manager, Borrowers, Agent Banks).* Demonstrate ability to balance required regulatory and policy requirements when making decisions.* Remain current on all pending and proposed regulatory changes affecting compliance.* Ensure Know Your Customer “KYC” requirements have been met prior to closing a transaction.* Resolve issues that might impede closing and use judgment to involve the manager and internal counsel when required.* Complete post-closing steps to ensure that all necessary documentation is received by downstream partners.* Monitor and clear loan exceptions; respond to audit requests* Book and fund new loans and related activities in the loan accounting system.* Perform process quality reviews of work such as cash break analysis and comprehensive testing of system enhancements.* Develop, design, and follow inter-departmental controls and risk reducing processes.* Prepare and submit periodic departmental, team, and metric reports.* Maintain accuracy and customer satisfaction as the singular priority.* A secure home office environment that is free from background noise and distractions* A reliable private internet connection that is not supplied via cellular data or hotspot

+ A private network that is password protected where you have ownership or line of sight to every device on the network

+ Internet service must be provided by Cable or fiber Internet Service Provides (ISP)

+ Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions

+ ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred

+ To validate ISP speeds from a Chrome browser, go to, type Speed Test and run from the Google landing page* Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met**Work from Home Living Requirements**:***** High School Diploma, GED or equivalent certification* At least 1 year of Loan Closing or Commercial Loan Servicing experience* Bachelor’s Degree or Military experience* 2+ years of Commercial Loan Closing or Commercial Loan Servicing experience* 2+ years of Loan Syndication experience* 2+ years of experience with ACBSCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. #J-18808-Ljbffr