GovCIO
A government IT service provider is seeking an Associate Service Desk Technician - Tier I to deliver exceptional technical support for our nation's Veterans. This fully remote role requires strong customer service skills, experience with mobile devices and applications, and the ability to guide users through troubleshooting procedures. You will be responsible for providing timely support and maintaining ticket compliance using ServiceNow. A minimum of one year of technical support experience is preferred, alongside effective communication skills.
#J-18808-Ljbffr